Analysis Skills, Business Model, Communication Skills, Customer Experience, Disability Insurance, Fortune 500 Customers, IBM AS-400 Server, IBM DB2, Identify Issues, Information Technology & Information Systems, Legal, Life Insurance, Logistics Processes, Offshoring, Organizational Skills, Philosophy, Problem Solving Skills, Process Improvement, Product Data Management (PDM), Production Support, RPG Programming Language, SQL (Structured Query Language), Software Engineering, Team Player