Sr User Experience Designer

About the team

You will be part of the User Experience team responsible for designing the customer experience across our brands. Our mission is to design and deliver a friction-free, inspirational and overall delightful experience for our Williams-Sonoma Inc. customers.

About the Role

We are seeking a Senior UX Designer to join our Enterprise UX Team, focused on delivering exceptional design solutions for A/B tests that optimize our Ecommerce site and add personalized experience modules for our four largest brands: Williams Sonoma, West Elm, Pottery Barn, and Pottery Barn Kids.

You will work closely with another UX Designer and Product Managers, as well as Brand partners, Data Analysts and Engineers in a fast-paced program driving meaningful business impact. This role is ideal for a strong individual contributor who brings excellent design craft, speed, and a customer-focused perspective to experimentation.

Responsibilities

• Deliver UI/UX design solutions for rapid experimentation and personalization initiatives across our Ecommerce experience
• Generate multiple design variants, incorporate stakeholder feedback and direction, and iterate designs to testable treatments
• Present and share test designs clearly and concisely for Technology and Brand stakeholders
• Apply design thinking to a lean, agile workflow, incorporating data-driven insights to inform test hypotheses and strong design directions
• Track multiple workstreams, pivot and prioritize work as needed

Criteria

• 5 years of professional UX design experience
• Bachelor's degree in a related field or equivalent work experience
• Strong visual and interaction design skills, with proven record of impact on site optimization programs
• Proficiency in Figma and in using AI-assisted design or prototyping tools
• Experience designing for retail Ecommerce, with a solid understanding of Ecommerce KPIs (e.g., conversion, engagement, revenue)
• Strong organizational skills and ability to manage multiple concurrent projects
• Clear, confident communication and presentation skills
• This role requires being onsite in the San Francisco, California office Monday through Thursday

Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

People First

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series  

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $125,000 - $145,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.