Store Communications Administrative Coordinator

CITITRENDS is seeking a highly organized, detail-oriented communicator to join our Store Operations team as a Store Communications & Administrative Coordinator.

This corporate/hybrid role is ideal for someone who enjoys keeping teams connected, ensuring information flows clearly and consistently, and supporting the day-to-day operations that help our stores and field leaders stay aligned.

Duties & Responsibilities

• Manage the dissemination of operational updates, memos, directives, and communications to stores and field leadership.
• Develop, proofread, and coordinate store communication materials to ensure consistency and accuracy.
• Maintain and update company directories and organizational contact information.
• Maintain operational records, documentation, and standard operating procedures.
• Maintain a centralized library of Store Operations, Loss Prevention, and Human Resources policies in the store communications platform.
• Manage Associate recognition program across stores organization.
• Coordinate business card requests and distribution for corporate and field associates.
• Manage departmental expense reports and oversee expense submissions through Navan.
• Create and coordinate travel itineraries for meetings, conferences, and operational events.
• Track District Manager mileage submissions and coordinate company vehicle replacement activities.
• Manage Office Depot account administration and office supply ordering.
• Support store communication calendars and maintain communication archives.
• Assist in coordinating meetings, presentations, and leadership communications.
• Prepare reports, presentations, and meeting materials for operational leadership.
• Support labor and process improvement initiatives through communication planning and change management activities.
• Coordinate special projects assigned by the Director of Labor & Process Improvement.
• Perform other duties as assigned.

Required Skills & Abilities

• Exceptional written and verbal communication skills.
• Strong editing, proofreading, and presentation development skills.
• Excellent organizational and administrative abilities.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to manage confidential information with discretion.
• Strong attention to detail and follow-through.
• Ability to prioritize competing deadlines in a fast-paced environment.

Education & Experience

• Associate's or Bachelor's degree in Business Administration, Communications, Marketing, or related field preferred.
• 3-5 years of administrative, communications, or operational support experience.
• Retail or multi-unit field support experience preferred.

CITITRENDS is an Equal Opportunity Employer