Strategic Account Manager (Technical) On-Site/San Francisco, CA

Job Summary:

Power & Electronics, a strategic business unit of Proterial America, Ltd. (https://us.proterial.com/electronic-related/index.php) is looking for a Strategic Account Manager with a strong track record in technical sales to join our dynamic team in Silicon Valley. The ideal candidate has strong industry knowledge, a consultative sales approach, and the ability to manage complex customer relationships in a fast-paced, innovation-driven environment.

This position will have a strong focus on emerging markets including AI infrastructure, Data Centers, power electronics, semiconductors, advanced electrical materials and EV. The Account Manager Responsibilities include pipeline development, business planning, product marketing strategy, portfolio management, and production forecasting.

Knowledge, Skills & Abilities (KSAs):

• Ability to understand and use product management tools (ROI calculations, lifecycle management, forecasting)
• Ability to communicate effectively, orally and in writing; strong cross-cultural communication skills
• Strong people skills and the ability to influence cross-functional teams
• Knowledge of business and product development principles, including engineering, operations, QA, sales, and CS
• Technical familiarity with electrical materials, magnetic materials, power electronics, thermal technologies, semiconductor-adjacent components, and/or Data Center systems supporting AI hardware
• Ability to understand customer technical requirements and translate them into product specifications and business strategies

Essential Job Functions:

• Develop and execute strategic account plans to drive revenue growth across key enterprise and mid-market clients
• Manage the entire sales cycle from qualification through contract negotiation and closing.
• Build trusted relationships with clients, acting as a technical and business advisor.
• Collaborate with cross-functional teams-including engineering, marketing, and product management-to deliver tailored solutions.
• Analyze market trends, competitor activities, and customer needs to identify new opportunities.
• Provide accurate forecasts and maintain CRM data integrity.
• Represent the organization at industry events, trade shows, and client meetings.
• Use personal judgment and initiative to develop solutions for sales, customer service, and marketing challenges.
• Assist with customer issue escalation and resolution.
• Coordinate with R&D and engineering on technical requirements related to thermal management, magnetic materials, electrical materials, semiconductors, and power electronics.
• Serve as liaison between customer and vendors/suppliers/factories throughout product lifecycle for issues related to pricing, quality, design, costs, and delivery.

Qualifications:

• Bachelor's degree in engineering, Business, or a related field, required. Masters (preferred)
• 5-10+ years of experience in technical or enterprise sales, preferably in hardware.
• Proven success managing large, complex accounts and multimillion-dollar deals.
• Strong communication, negotiation, and relationship management skills.
• Technical aptitude with the ability to translate complex solutions into clear business value.
• Ability to work well in a cross-culture environment.