Success Mentor, Big Brothers Big Sisters At The Y

POSITION SUMMARY:Big Brothers Big Sisters at the Y seeks an entry level professional to join our team.This position will focus on supporting the academic and personal development ofstudents in schools. The Success Mentor is responsible for managing a caseload ofstudents, building meaningful relationships, and collaborating with school staff.Responsibilities also include monitoring student attendance, providing regularguidance, and implementing strategies to enhance student engagement andsuccess. Requirements of the role are strong communication, empathy, andorganizational skills, with a focus on positively impacting students' educationalexperiences. The Success Mentor is required to function with a high degree ofindependent judgment in accordance with the Big Brothers Big Sisters of America(BBBSA) national standards and the standards of the Y in Central Maryland.ESSENTIAL FUNCTIONS: Ensure high-level proficiency in applying child safety and risk managementknowledge, policies and procedures throughout all aspects of job function. Conduct parent/child enrollments at the child's home or school and providechild safety education and program orientation; assess and refer families foralternative or additional services as needed. Meet established monthly and annual goals for students by accuratelydocumenting and reporting interaction with students, progress, andattendance changes. Maintain accurate paperwork and data entry into the agency web-based(Matchforce) system for each student according to agency standardsincluding completion of necessary surveys. Provide timely and comprehensive reports and recommendations for studentsin the program based upon consistent contact with students, enrollmentinformation, and assessment. Nurture and sustain the mentoring experience by building relationships anddeveloping trust with students and families. Effectively coach and motivate students by applying effective mentoringtechniques to improve student attendance and engagement. Partner with teachers, counselors, administrators, and communityorganizations to provide support and guidance. Other Duties as assignedQUALIFICATIONS:

Minimum of a high school diploma or equivalent. Prior mentoring or teaching experience is preferred.

Experience

At least two (2) years of work experience in the field of human services or a related field.

Demonstrated work experience working with both child and adult populations

Proficiency in the Microsoft Office Suite and the Google Platform

Skills

Excellent oral and written communication skills.

Demonstrated ability to: understand and be patient with students' challenges, relate well in multicultural environments, maintain confidentiality throughout daily operations, effectively collaborate with colleagues and school staff, use time effectively, and focus on details.

Demonstrated ability to problem solve by collecting meaningful data, identifying issues, drawing solid conclusions, and implementing solutions.

Strong organizational skills and the ability to effectively manage multiple task

Proficiency in computer skills including Word, Outlook, and Excel.