SVP, West Operations

Responsibilities

The Senior Vice President ("SVP"), Operations provides executive leadership and oversight to Regional Vice Presidents ("RVPs") and their communities, coaching leaders and driving performance consistent with Company expectations and Atria standards, policies and procedures. The SVP, Operations understands local market dynamics, sets clear expectations and leads by example, setting the tone for communities in all respects.

• Drive sales at each community by setting clear rules and expectations and holding RVPs and their EDs accountable for maximizing and growing revenue.
• Know strengths and weaknesses of each RVP and ED, mentor them and teach them to utilize the Atria tools and applications available to them to support success.
• Identify, develop, and retain talented employees in key positions. Recognize key employee strengths, weaknesses, needs and motivations.
• Set clear and realistic expectations, be a mentor and ensure employee growth opportunities exist and are realized for those who meet the qualifications.
• Understand the Atria workforce and the staffing needs of communities. Work with RVPs to ensure that communities properly manage staffing, schedules and labor costs.
• Be committed to Atria standards, policies and procedures in all respects and ensure that communities comply with them. Ensure compliance with federal and state/province laws and regulations.
• Ensure RVPs work with EDs to develop plans and strategies to provide services to residents and to maintain their communities consistent with Company expectations, including budget guidelines and Atria quality expectations. Provide ongoing oversight and assistance to ensure communities are operated consistent with plans established and that RVPs and EDs are correcting course as needed.
• Responsible for interviewing, hiring, training, developing, and evaluating assigned staff.
• May perform other duties as needed and/or assigned.

Qualifications

• Bachelor's degree in business administration, healthcare administration, or related subject is required.
• Must successfully complete all Atria specified training programs.
• Significant related business experience leading/managing a team/teams of people, preferably with multi-unit multi-state oversight. Background in hotel, culinary or retail business a plus. Experience in skilled, assisted living, or retirement living facility/community management is helpful but not necessary.
• Successful history of building sales and meeting/exceeding financial goals.
• Excellent reputation in management and leadership.
• Will be required to travel up to 50% of the time on behalf of the Company.
• Travel time is subject to change based on business needs.
• Must possess a valid driver's license.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must satisfactorily meet and be in compliance with Company motor vehicle policy standards and Travel Policy.