Systems Administrator

Primary Responsibilities

• Perform daily system administration, operation and maintenance support activities in support of a physical and virtual environment.
• Provide primary support and management of the IT server infrastructure and hosted systems, focusing on areas like Active Directory, permissions, storage, Group Policy, etc.
• Support first-tier technical staff with troubleshooting and the resolution of more complex issues related to software tools, applications, databases, and system access.
• Analyze and resolve hardware and software problems for end users, with primary emphasis on server-related issues.
• Support System Administration of primary Omnissa/VMWare platforms across the site, among other technologies
• Works with hardware/software vendors to analyze, troubleshoot and resolve issues. 
• Recommend hardware and software solutions to meet end user and IT needs.
• Support Cyber Security compliance and audit preparation in coordination with the Cyber Security Team.
• Consults with internal departments to identify customer needs and include into both operational and project objectives.
• Remain conversant with the industry’s computer security technology and practices with technical skills and applicable experience with related technologies.
• Define and document best practices, technical guides and support procedures
• Interact with cross functional project teams including Software Development, Helpdesk, User Support, Cyber Security, Software Quality Assurance, End-Users and Oversight.
• Participate in the creation and ongoing maintenance of documentation to ensure clear, concise and accurate information is readily available to assist with incident resolution
• Remediate security vulnerabilities
• Communicates effectively via Microsoft Teams, email and phone.

Basic Qualifications

• Requires a BA/BS in Computer Science or Information Technology (IT) from an accredited university and preferably 2+ years of related experience. Additional years of experience will be considered in lieu of a degree.
• Must be able to obtain and maintain a DOE Q security clearance
• Must be detail-oriented
• Must have exceptional analytical, technical and problem-solving skills
• Experience working in a fast-paced environment with competing priorities.
• Consults with internal departments to identify customer needs and include into both operational and project objectives.
• Remain conversant with the industry’s computer security technology and practices with technical skills and applicable experience with related technologies.
• Ability to read and perform complex software and infrastructure deployment instructions.
• Requires excellent oral and written communication skills
• Must have strong interpersonal skills.
• Experience with Microsoft Windows and Server Operating Systems and/or Oracle, RHEL and Linux Operating Systems.
• Experience providing maintenance, operation, and troubleshooting of the computer systems and networks.
• Operational knowledge of Microsoft platforms and/or Linux; and network equipment and architectures.             
• Must be able to work independently

Preferred Qualifications

• DOE site experience
• Active DOE clearance
• Related industry-recognized certifications MCP, MCSE, CCNA, CCNP, Network+ and/or VMware VCP preferred.
• Experience in the administration of shared resources