Front Desk & Daycare Associate

Tailwaggers Pet Food & Supplies – Los Angeles, CA

Pay: Starting at $20.00 per hour, with higher pay available based on experience

Job Type: Full-Time

About Tailwaggers

Since 2003, Tailwaggers Pet Food & Supplies has been a locally owned and independently operated pet supply store, grooming salon, and doggy daycare. Our motto is Holistic, Healthy, Happy, and we are proud to serve pets and their families throughout Los Angeles.

We are currently looking for a Front Desk & Daycare Associate to join our team. This position combines customer service, front desk responsibilities, and hands-on pet care. If you love dogs, enjoy working with people, and thrive in a fast-paced environment, we'd love to hear from you.

What You'll Do

• Greet customers and their pets with friendly, professional service
• Answer phones and assist with daycare, boarding, and grooming inquiries
• Schedule appointments and manage reservations
• Create and update customer accounts in our POS system
• Check dogs in and out of daycare and boarding
• Assist with dog evaluations and introductions
• Supervise and interact with groups of dogs in a safe and positive environment
• Monitor dog behavior and report any concerns to management
• Maintain a clean and sanitary facility
• Follow all company health, safety, and animal care policies
• Support other team members as needed to ensure a great guest experience

We're Looking For Someone Who

• Loves dogs and enjoys working with people
• Is reliable, punctual, and professional
• Has excellent communication and multitasking skills
• Can remain calm and positive in a fast-paced environment
• Is comfortable handling dogs of various breeds, sizes, and temperaments
• Pays close attention to cleanliness and detail
• Works well independently and as part of a team
• Is eager to learn more about pet care, behavior, and wellness
• Has a positive attitude and strong work ethic

Requirements

• Must be at least 18 years old and legally authorized to work in the United States
• Ability to stand, walk, bend, and be active for extended periods
• Ability to lift up to 50 pounds
• Comfortable working closely with dogs of all sizes and personalities
• Weekend and holiday availability preferred
• Minimum 1 year of pet industry, daycare, kennel, boarding, veterinary, grooming, pet sitting, or related animal care experience preferred

Benefits & Perks

For eligible full-time employees:

• Medical, dental, vision, and pet insurance options
• 401(k) plan
• Employee discount on pet food and supplies
• Grooming service discounts
• Opportunities for growth and advancement
• Work with dogs every day in a fun and rewarding environment

Why Join Tailwaggers?

At Tailwaggers, we believe our success comes from our incredible team. We are committed to creating a supportive workplace where employees can grow professionally, build lasting relationships, and make a positive difference in the lives of pets and their families.

If you're passionate about animals, customer service, and being part of a community-focused business, we'd love to meet you.

Applications without a resume will not be considered.

Equal Opportunity Employer

Tailwaggers is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Job Type: Full-time

Pay: Starting at $20.00 per hour (higher pay available based on experience)

Work Location: Los Angeles, CA

Schedule:

• 8-hour shifts
• Day shifts
• Weekends and holidays as needed

Experience:

• Pet Care, Doggy Daycare, Boarding, Grooming, Veterinary, or Related Animal Care: 1 year preferred

Apply today and join the Tailwaggers family!