Technical Director

At INSPIRE, we know the value of exceptional people. We pride ourselves on providing our employees with growth and career-oriented succession planning. INSPIRE operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reason for our success.

We provide quality technology, qualified technicians, and a creative vision that enables our clients to communicate effectively at their conferences, meetings, and events while focusing on building trusting and lasting relationships through professional and personalized service.

We offer a competitive benefits package for full-time employees. Medical, Dental, and Vision Coverage, Life Insurance, Short-term and Long-term Disability, and Paid Time Off / Holiday, 401(k), along with additional voluntary benefits, are available to all full-time employees at INSPIRE.

Position Summary

INSPIRE is hiring a Technical Director to lead its application development team, responsible for the in-house RADAR platform and other ancillary custom and SaaS systems, including Salesforce, Sage Intacct, Oracle, ADP WorkMarket, R2, Rentman, and any other bolt-on software. RADAR is a customized, in-house platform at the core of INSPIRE's operations and asset management. This role owns the technology strategy, team structure, and execution roadmap for RADAR, along with the digital services and ancillary application development function. The Technical Director will partner closely with business stakeholders to align technology investment with company priorities, define and build the team structure going forward, and lead a major multiyear initiative to expand core technologies across all lines of business and operations across multiple companies. The role also carries long-term responsibility for evaluating technology expansion into Mexico and the Dominican Republic (DR) once the US platform is established.

Key Responsibilities

• Lead, structure, and grow the development organization, inheriting and building on the existing team.
• Provide hands-on technical leadership for application architecture and design, setting technical direction and standards for the development team.
• Ensure day-to-day stability and support of RADAR, including bug fixes, minor enhancements, and ongoing maintenance.
• Own execution of a major multiyear initiative to expand core technologies across all lines of business and operations across multiple companies, in partnership with external and internal stakeholders.
• Manage and lead any software applications, implementations, and integrations.
• Direct digital services and ancillary application development (e.g., show add-ons, web properties), ensuring investment aligns with business ROI.
• Partner with business leadership to align the technology roadmap with company priorities - asset management, labor optimization, and revenue growth.
• Define and build the team structure needed to support current and future priorities, including role clarity and resource allocation.
• Build strong, ongoing requirements partnerships with business stakeholders across hospitality and operations.
• Own the long-term evaluation of technology expansion into Mexico and DR following establishment of the US platform.
• Establish engineering best practices, including responsible use of AI-assisted development tooling.
• Manage vendor relationships, budget, and resource planning for the development organization.
• Develop and mentor team members, supporting growth and career development across the organization.
• Report regularly on progress, risk, and resourcing needs to company leadership.

Qualifications

• 5+ years of experience managing a software development team.
• 5+ years of experience in technical architecture and application design, with the ability to provide hands-on technical leadership to the development team.
• 3+ years of experience with Ruby on Rails.
• 3+ years of experience with Agile development methodology preferred.
• Experience in the event services / show industry strongly preferred.
• Demonstrated experience aligning technology delivery with business priorities and stakeholder requirements.
• Experience managing teams across multiple locations or sites preferred.
• Hospitality technology industry experience is a plus.

Location & Travel

This role is based in the Dallas-Fort Worth (DFW) area at our corporate office. Periodic travel to other company sites is required.