Job Description:
Technical Lead support is provided to ensure uninterrupted performance of any approved CALS Change Requests (CRs), as well as O&M activities. Ensure that IRS-identified staff receives the knowledge and skills needed to maintain all programs the Contractor has designed, maintained, tested, and implemented. The activities include, but are not limited to the following:
- Share information and considerations necessary for the decision-making process when developing solutions for business requirements
- Provide monthly status reports to CALS leadership.
- Support all required tasks, all required deliverables, and all work packages
- Identify, document, and report all risks and issues encountered, escalate as appropriate
- Attend and actively participate in stakeholder meetings, as needed, to discuss the status of O&M and enhancement activities
- Develop, facilitate, and maintain schedules and WBS for all CALS applications,including the Tax Court project.
- Provide weekly Dash Boards to support WBS and Schedules for all CALS application
- Collaborate with all IT partners on currency initiatives.
- Identify, develop, and update all ONESDLC artifacts needed for Milestone Readiness
- Review and Milestone Exit Reviews needed for successful deployment of all impacted software
- Support Demand Management initiatives, as needed
DESIRED OUTCOME – The Contractor shall provide effective management of all program and project activities to achieve desired cost, schedule, and technical performance and maintain quality deliverables.
Experience Requirement:
- 10 years total IT experience (5 years senior technical experience + 3 years technical leadership experience)
- Experienced developer (Java, Oracle, Documentum, Sales Force, Google)
- Experience executing Cross-team coordination, providing technical guidance,producing quality solutions, maintaining production stability,
- Experience communicating & mitigating technical risk
Certification & Education:
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical discipline, or equivalent combination of education, professional training, certifications, and relevant technical experience.
Project Background:
The IT Compliance organization, Compliance Operations, Legal Systems Section, supports the Office of Chief Counsel (OCC), is the chief legal officer of the Internal Revenue Service (IRS) and serves as counsel and legal advisor to the IRS Commissioner on all matters pertaining to the administration and enforcement of the Internal Revenue laws and related statutes, as well as non-tax legal questions. The IT Enterprise Operations Group (EOPS) and User and Network Services (UNS) teams operate and maintain a nationwide technical infrastructure in support of the OCC’s mission- critical automation activities.
The scope of this support effort for the Office of Chief Counsel systems and components, also referred to as the Counsel Automated Legal Systems - CALS:
- Counsel Automated Systems Environment Management Information System (CASE-MIS).
- Chief Counsel Macros (CCMACROS).
- Chief Counsel Check (CCACHECK).
- Electronic Tax Court Services (eTCS).
- Electronic Word (eWord).
- electronic Counsel Inventory Tracking Environment (eCITE).
- Intelligent Document Management System (IDMS).
For each of the applications outlined above as part of the CALS project, the support team will collaborate with the CALS government team, IT partners, Business Systems Planning (BSP), and Chief Counsel end users to provide application maintenance and change request support.
This includes the following for each application:
- Break-fix: Analyze, remediate, test, and support deployment of any application Production defects.
- IT Mandates: Support hardware and software upgrades as dictated by IT to remain in compliance, including Product upgrades of Oracle, Windows, Linux, Documentum, and .NET. This also includes application/platform modernization efforts deemed necessary by IT and Chief Counsel constituents.
- Tax Reform Updates: Support software upgrades, including design, development, and testing, in support of any mandated tax law or tax code changes. Several changes are initiated annually by US Tax Court and require updates to the eTCS application.
- Technical Lead: Collaborate with the CALS Government management team to provide support in the following areas: scheduling, Scrum Master activities, One Software Development Life Cycle OneSDLC activities including annual milestone reviews, and Agile, DevOps, and CI/CD methodology and tool adoption.
- Risk Management: Collaborate with the CALS Government management team to review, Prioritize, remediate, and mitigate and project risks. Document and support, as needed, any required Risk Based Decisions (RBDs).
- Security Management: Collaborate with the CALS Government team and BSP Security Program Management Officer (SPMO) to review monthly security audit scans, prioritize findings, and work with the appropriate IT partners to remediate and validate the fixes.
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