Own technical discovery, site assessment, solution design, and proposal development for our North American customer opportunities.
Define and support pilots from technical scoping through testing, commissioning, acceptance, and handover to full deployment.
Participate in customer discovery meetings and identify operational, technical, and integration requirements.
Conduct site assessments covering workflows, material flow, layouts, throughput, payloads, safety constraints, infrastructure, and interfaces.
Translate customer needs into solutions using Botsync AMRs, SyncOS, and third-party automation systems.
Develop process flows, solution architectures, system layouts, cycle-time calculations, fleet sizing, and operating concepts.
Prepare technical proposals, scopes of work, compliance statements, architecture diagrams, and customer presentations.
Deliver SyncOS and AMR demonstrations during customer workshops, partner meetings, industry events, and ecosystem programs.
Define pilot scope, success criteria, system requirements, timelines, responsibilities, and acceptance conditions.
Support pilots through testing, commissioning, validation, customer acceptance, go-live, hypercare, and handover.
Plan integrations with WMS, WES, ERP, MES, PLCs, conveyors, robotic arms, sensors, elevators, and third-party fleet systems.
Work with interfaces and protocols including REST APIs, MQTT, TCP/IP, OPC UA, Modbus TCP, WebSockets, and VDA 5050.
Coordinate technical validation, configuration, integration development, and costing with Botsync's global engineering team.
Build reusable discovery, pilot, deployment, validation, and SI handover documentation; support 10-15 discovery sessions, qualify five pilot prospects, develop 2-3 viable proposals, and help execute the first two paid pilots.