Facts in a Nutshell
Company:
SECO/WARWICK
Location:
Meadville, PA
Position:
Technical Sales Specialist
Education:
5+ Years Experience; High School Diploma
Language:
English
Level:
Middle
Employment type:
Full Time Job
Form of employment:
Stationary
Delegations:
N/A
At SECO/WARWICK, we're looking for an Technical Sales Specialist who is customer-focused, technically skilled, and motivated to drive results. In this role, you'll partner with customers to interpret service needs, prepare accurate proposals, and deliver solutions that keep their operations running smoothly.
You'll collaborate closely with Engineering, Operations, and vendors to identify parts, verify materials, and process orders efficiently-all while ensuring prompt, courteous service and 100% customer satisfaction.
If you're ready to combine your technical knowledge, communication skills, and sales expertise to help grow our aftermarket business, then you've found the right place. Join us and play a key role in supporting industries worldwide with reliable, innovative heat treatment solutions.
AS TECHNICAL SALES SPECIALIST YOU WILL BE RESPONSIBLE FOR
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- Interpret and properly identify customer parts and service requirements from furnace serial numbers, files, previous order files, drawings, and instruction manuals.
- Proactively pursue and evaluate inquiries for potential proposal preparation.
- Determine material requirements from bill of materials, verify part numbers, duplicate drawings, and check material availability.
- Prepare product quotes including cost estimating, establishing selling prices based on published pricing schedules, determine availability, and maintain accurate cost records.
- Process obtained orders by preparing paperwork; enter information into the ERP system for assignments, work orders, production schedules and invoices to complete each order.
- Purchase raw materials and manufactured items required to complete customer requirements. Check best price and availability of outside purchased items and enter electronic purchase requisitions into computer system.
- Work diligently with colleagues and vendors in the best interests of both customer and company harmony.
- Notify customers of shipments.
- Prepare recommended spare parts lists and assist with determining service needs as required.
- Travel as required for specific projects or training.
- Make sound decisions concerning pricing, scheduling, and sources, including make or buy decisions in the best interest of the company using sound business sense and consulting immediate supervisor when necessary.
- Track market activity through available information resources to assure profit optimization.
- Help implement the established Quality Program, as a condition of employment, as stated in the Corporate Procedures.
- Maximize revenue-producing activities and minimizing and/or eliminating non-revenue producing activities. Question the status quo and change when beneficial.
- Any other reasonable task or duty as assigned.
THIS IS HOW WE ORGANIZE OUR WORK
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% of Division of Task
25%
Individual work
5%
Analysis and reports
10%
Meetings
20%
Team work
5%
Self development
35%
Contact with Customers
KEY COMPETENCES
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- Good customer service skills.
- Knowledge of product designs.
- Strong sense of urgency and commitment in completing tasks.
- Good interpersonal skills, with the ability to effectively communicate and negotiate the sale.
- Workable and efficient knowledge of AutoCAD.
- Ability to read and interpret a variety of engineering drawing.
- Ability to efficiently use the computer, Microsoft Dynamics, Microsoft CRM, RX
- View (Archive system) or other software programs as required.
- Microsoft Office
OUR TEAM
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At SECO/WARWICK, our Technical Sales Team is more than just order processing - we're the trusted link that keeps our customers' operations running at their best. Our role is to understand service needs, deliver accurate solutions, and provide the support that strengthens long-term partnerships.
We pride ourselves on combining technical knowledge, customer focus, and cross-department collaboration to ensure every client receives timely, reliable, and effective service. Working closely with Engineering, Operations, and vendors, we provide the expertise that keeps customers competitive, efficient, and successful.
If you're relationship-driven, motivated by helping others succeed, and inspired by supporting technologies that shape industries worldwide, you'll find a rewarding career on the SECO/WARWICK Technical Sales Team.
IN EXCHANGE FOR YOUR EXPERIENCE, KNOWLEDGE AND SKILLS YOU CAN COUNT ON
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- Life Insurance
- Medical/Dental/Eye Package
- 401(k) Match
- Generous Paid Time Off
- Short-and Long-term Disability
- Bonus Structure
- Schedule Flexibility
WHAT DOES THE RECRUITMENT AND IMPLEMENTATION PROCESS LOOK LIKE?
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- Send your CV
- Take part in the first online interview with the manager and recruiter
- Come to our company for the second interview
- Wait for the decision
Welcome aboard!
We know how stressful it is to join a new organization. That is why in the first months of work you will receive full support from us in the form of a personal mentor - Buddy, as well as a supervisor and team. We will also provide you with the necessary induction materials and tools, thanks to which you will know how to move around the company.
OUR DISTINGUISHING FEATURES AS AN EMPLOYER
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- Global Impact, Local Roots - As a worldwide leader in heat-treating and vacuum furnace technologies, we serve industries from aerospace to automotive, while maintaining a strong, people-focused culture at our Meadville, Pennsylvania base.
- Innovation at the Core - Employees are part of a company known for engineering breakthroughs and custom solutions that shape the future of thermal processing. Creativity and problem-solving are encouraged and celebrated.
- Hands-On, High-Tech Experience - Our teams work directly with advanced machinery, industrial controls, and global projects, offering a unique blend of technical challenge and practical skill development.
- Growth & Learning Opportunities - We invest in our people through training, international exposure, and career paths that let employees expand their expertise across engineering, sales, field service, and manufacturing.
- Culture of Collaboration - We value teamwork across departments, ensuring that every employee feels connected to the bigger mission of delivering reliable solutions to customers worldwide.
- Stability with Flexibility - With decades of proven success, we offer the security of an established company while providing flexibility to adapt, grow, and innovate in a changing industry.