Role Responsibilities
Help shape and maintain solution architecture guidance across applications, integration, data,
security, reporting, analytics, cloud, and operational components.
Translate business outcomes and user needs into practical technical architectural options,
technical guidance, and implementation decisions.
Ensure that technical solution architectures are aligned with the desired experience and business
vision and architecture, enable constituent/agency objectives and outcomes, and are performant,
scalable, and extensible/flexible.
Collaborate with experience architects and product managers to formulate and adapt technical
strategies, architectures, and roadmaps to support iterative, agile, people centered product
development.
Review vendor solution architecture, technical design, development, and migration deliverables for
alignment with the product/project strategies, roadmap, and outcomes, Commonwealth
standards, security requirements, accessibility expectations, and implementation feasibility.
Partner with EOTSS, A&F IT, product, experience design, business, data, security, accessibility,
legal, and vendor teams to resolve technical design decisions and ensure the solution remains
aligned with the Commonwealth's long-term vision, standards, and best practices.
Advice on the balance of configurable product capabilities, custom development, integration
services, data architecture, and modular platform components needed to deliver the EPIC vision.
Collaborate hands on as needed with internal teams and vendors to solve technical challenges
including working on technical prototypes and proofs of concepts.
Support phased-release planning by identifying dependencies, technical constraints, architectural
risks, transition needs, and opportunities for incremental value delivery.
Guide integration planning with legacy systems, the Commonwealth's accounting and financial
systems, vendor sales reporting systems, identity/access management, reporting platforms, and
other relevant systems.
Support legacy-system migration planning, including data mapping, data cleansing, data
transformation, document migration, cutover planning, and validation approaches.
Promote consistent documentation, architecture decision records, peer review, quality practices,
automated testing, security-by-design, and maintainable solution patterns.
Evaluate AI-enabled, automation, analytics, and development capabilities approved through
project governance, privacy, security, accessibility, and applicable legal review.
Help the project team understand technical tradeoffs, communicate architecture decisions clearly,
and make choices that support long-term flexibility, maintainability, and value.
Minimum Qualifications
Eight or more years of experience in IT delivery, systems implementation, software engineering,
enterprise technology, or technology architecture.
Five or more years as a technical solution architect, enterprise architect, technical lead,
engineering lead, or similar role on complex enterprise systems.
Five or more years experience working with cross-functional product teams applying an iterative,
agile, people-centered product design and development approach.
Experience translating business goals, user needs, and policy or operational requirements into
practical architecture and technical guidance.
Experience with cloud-based enterprise applications, modern integration approaches, APIs, data
migration, security controls, accessibility considerations, and phased implementation.
Experience reviewing vendor technical designs, development approaches, and implementation
deliverables for feasibility, quality, security, maintainability, and alignment with business
outcomes.
Experience using or evaluating generative AI or AI-assisted tools to support requirements analysis,
design review, documentation, development practices, testing, code review, data migration, or
technical quality assurance.
Strong written, verbal, facilitation, analytical, and stakeholder-management skills.
Ability to work across business and technical teams, communicate tradeoffs clearly, and build
alignment in a complex project environment.
Preferred Qualifications
Experience with public-sector, procurement, ERP, financial, grants, licensing, permitting, benefits,
or other workflow-heavy enterprise platforms.
Experience helping organizations modernize from legacy systems to cloud-based or modular
platforms.
Experience with data mapping, data cleansing, data governance, reporting, analytics, and migration
to modern platforms.
Familiarity with FedRAMP, NIST, Commonwealth security requirements, privacy controls,
accessibility, records retention, and public-sector governance.
Experience with Agile or hybrid delivery models, phased rollouts, test strategy, automated testing,
performance testing, operational readiness, and transition planning.
Experience evaluating AI-enabled capabilities, automation, analytics, reporting, search, or
decision-support features in a governed enterprise environment.
Experience designing or guiding systems that must serve multiple user communities, including
internal operators, external business users, oversight users, and the public.
Ability to challenge conventional approaches constructively and identify opportunities to build a
more flexible, intuitive, and sustainable solution.
| Location | Boston, MA |