Technical Writer, GGI

Technical Writer, GGI

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corporate_fareGoogleplaceSeattle, WA, USA; Austin, TX, USA

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Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

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XIn accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Seattle, WA, USA; Austin, TX, USA.

Minimum qualifications:

• Bachelors degree in a relevant field, or equivalent practical experience.

• Experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).

Preferred qualifications:

• 1 year of technical writing experience.

• Experience creating documentation for hardware, networking, or physical infrastructure environments (e.g., cabling, server racks, switch configurations).

• Practical experience or coursework using generative AI tools, prompt workflows, and structured prompting to assist in drafting, research, and content maintenance.

• Familiarity with modern content tooling, markup languages (Markdown, HTML), and version control systems (e.g., Google Piper/Critique).

About the job

Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that's useful to their audience.

The Google Global Infrastructure (GGI) team oversees the physical infrastructure powering and connecting all of Google's consumer services, AI services, and Cloud services globally. This team is responsible for the strategy, operations, technology roadmap, delivery, and optimization for Google's global footprint of data centers, energy and network infrastructure, across design, power, space, and fleet-wide demand planning.

As a Technical Writer on the GGI StratOps team, you will create and maintain critical technical documentation supporting Google's global networking and data center infrastructure. Working on a team of technical writers and collaborating closely with network engineers and data center facilities technicians, you will produce clear, accurate, and actionable operational content. You will also adopt Google's emerging AI-assisted content tools to streamline drafting and maintenance while ensuring rigorous accuracy and usability standards.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Googles product portfolio possible. Were proud to be our engineers engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $95000 - $134000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Plan, research, and write technical documentation-including installation guides, maintenance procedures, and operational runbooks-for Googles global network and data center infrastructure.
• Incorporate generative AI tools into the content workflow to improve authoring efficiency, serving as the human-in-the-loop to rigorously fact-check AI-assisted drafts.
• Structure and modularize technical content using schemas and metadata to optimize findability for both human operators and AI retrieval-augmented systems.
• Collaborate closely with subject matter experts, including network engineers and hardware operations teams, to gather requirements and validate procedure accuracy.
• Advocate for operational end-users (field technicians and network operators) by identifying structural gaps to improve procedures and reduce ticket resolution times.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Googles Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Googles EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.