Traffic Safety Systems Operator 3

Traffic Safety Systems Operator 3

Salary

$47,004.00 - $62,880.00 Annually

Location

Spokane County - Spokane, WA

Job Type

Part Time - Non-Permanent

Job Number

26DOT-ER-60416n

Department

Dept. of Transportation

Division

Eastern Region

Opening Date

10/27/2026

Closing Date

11/9/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

About WSDOT

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the worlds longest floating bridge, and operates the largest ferry system in the nation!

The Opportunity

WSDOT is currently seeking to fill a non-permanent Traffic Safety Systems Operator 3 position in Spokane, WA. This position is located within a multi-jurisdictional, 24-hour Traffic Management Center (TMC), monitoring roadway conditions and traffic operations, identifying incidents and potential system issues, and coordinating timely responses. The incumbent operates and monitors Intelligent Transportation System (ITS) devices, including variable message signs and highway advisory radio, and communicates real-time information to internal staff, partner agencies, emergency responders, and the traveling public. These efforts support safe and efficient travel, reduce congestion, and facilitate coordinated responses to routine and emergency incidents.

What to Expect

Among the varied range of responsibilities held within this role, you will:

• Monitor and operate closed-circuit television feeds, traffic signals and detectors, variable message signs, ramp meter systems, and highway advisory radios to assess roadway conditions and traffic operations.
• Verify and report traffic incidents, equipment outages, and system malfunctions, including collisions, disabled vehicles, traffic hazards, fires, and property damage.
• Coordinate routine and emergency responses with Incident Response Teams, field personnel, and partner agencies, following events through completion of required tasks.
• Communicate time-sensitive traffic and incident information to WSDOT staff, law enforcement, emergency responders, partner agencies, and the public via telephone, two-way radio, and email.
• Maintain accurate computer entries, incident logs, files, and documentation to support timely response, information sharing, and operational continuity.
• Monitor regional Intelligent Transportation System (ITS) devices and communications systems to ensure proper operation and the transmission of accurate, timely information.
• Notify appropriate technicians and managers of equipment malfunctions or outages and evaluate new or modified equipment and software and identify and report any issues.

Qualifications

To be considered for this opportunity, the following competencies are required:

• Dispatch & Operations Coordination: Experience in dispatching, operating two-way, multi-channel emergency radio operations, or a similar operations environment involving real-time communication and information coordination.
• Customer Service: Provides accurate and timely information to meet the needs of internal and external customers, including the traveling public, partner agencies, and field personnel.
• Interagency Coordination: Demonstrates the ability to effectively coordinate information and operational responses across multiple agencies or jurisdictions.
• Communication Skill: Effectively communicates clearly and concisely using radio, telephone, and electronic systems in high-pressure situations. Accurately relays critical information to diverse audiences, including emergency responders and the public.
• Situational Awareness & Decision-Making: Monitors multiple information sources simultaneously and evaluates conditions to identify incidents, hazards, or system issues. Exercises sound judgment to prioritize and initiate appropriate responses in time-sensitive situations.
• Attention to Detail: Maintains accurate logs, records, and system entries with a high-level of precision and timeliness.
• Multitasking & Time Management: Effectively manages multiple tasks, systems, and communications simultaneously in fast-paced, 24/7 operational environment.
• Technical Proficiency: Demonstrates the ability to learn and operate computers, Intelligent Transportation Systems (ITS), and multi-channel communication equipment.
• Independence & Accountability: Works independently with minimal supervision while maintaining accountability for assigned responsibilities and outcomes.
• Growth Mindset: Actively demonstrates a commitment to learning and growth.
• Service-Oriented: Takes action to meet the needs of others.

The following qualifications are also required:

• Ability to sit, stand, or a combination of both for extended periods of time.
• Ability to temporarily work shifts outside normal schedules to cover unexpected operational needs, emergencies, weather, and callouts.

It is preferred that qualified candidates also demonstrate:

• Traffic Operations & Incident Response: Demonstrates knowledge of roadway systems, traffic operations, incident response, or emergency response coordination.
• Traffic Management Operations: Demonstrates knowledge of Traffic Management Center (TMC) operations or similar 24/7 operational environments.
• Intelligent Transportation Systems: Demonstrates knowledge of Intelligent Transportation systems (ITS), traffic monitoring systems, or related transportation technologies.
• Technology & Systems Learning: Demonstrates the ability to quickly learn and effectively use new technology, software, communication systems, and operational tools.

Important Notes

• This recruitment may also be used to fill additional positions per business needs.
• This position is not eligible for remote work.
• This is a non-permanent opportunity, expected to last 4 months.
• This is a part-time position scheduled to work approximately 24 hours per week, with opportunities for additional hours.
• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.
• WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.

Why WSDOT

• Seasonal Work - Great for those who are looking for winter seasonal work, with the potential of coming back next year.
• Holiday Pay - Winter is also holiday season! This opportunity provides up to 5 paid holidays within this non-perm duration.
• Utilize Expertise - Share your knowledge and experience with others.
• Build Your Resume - Learn new transferable skills to add to your resume.
• Benefits - Some positions may be eligible for medical and retirement benefits. Go to State Benefits for more information.

How to Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

• An attached Resume outlining (in reverse chronological order) your experience to date.
• An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the "References" section of the online application; does not require an additional attachment.

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.

WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.

WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.

Contact Us

For inquiries about this posting, you may contact the assigned Recruiter at olivia.dietrich@wsdot.wa.gov. Please be sure to reference 26DOT-ER-60416n in the subject line.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

01

Dispatch & Operations Coordination Which response best describes your experience with dispatching, operating two-way or multi-channel radio communications, or coordinating information in a similar operations environment?

• Extensive: I have extensive experience independently coordinating dispatch or real-time operations, managing multiple communication channels, prioritizing incoming information, and communicating with field personnel or emergency responders.
• Intermediate: I have experience performing dispatch or real-time operations duties, including radio communications, relaying information, and coordinating responses with field personnel or other agencies.
• Moderate: I have some experience using radio communications or coordinating operational information, but my responsibilities were limited in scope or frequency.
• Limited: I have experience in a related environment involving time-sensitive communication or information coordination, but not in a formal dispatch or radio operations role.
• No Experience: I have no experience in dispatching, radio communications, or a similar real-time operations environment.

02

Please briefly describe your experience with dispatching, operating two-way or multi-channel radio communications, and coordinating information in a similar operations environment. If you do not have this experience, enter N/A.

03

Attention to Detail & Documentation Do you have experience maintaining accurate, time-sensitive logs, records, and system entries?

• Yes, I regularly maintain these records as part of my job responsibilities.
• Yes, I have maintained similar records, but it is not a regular responsibility.
• No, I do not have experience maintaining these types of records.

04

Technical Proficiency Which of the following Intelligent Transportation Systems (ITS) devices or traffic management systems have you operated or monitored? Select all that apply.

• Closed-circuit television (CCTV) traffic cameras
• Electronic variable message signs
• Highway advisory radio
• Traffic signals and vehicle detectors
• Ramp meter systems
• Traffic management software or real-time traffic monitoring platforms
• Radio or other communication systems used for traffic or incident response
• Other related systems or equipment
• I have not operated or monitored these types of systems or equipment

05

Traffic Operations & Incident Response Which response best describes your experience monitoring roadway conditions, identifying traffic incidents, or coordinating emergency responses?

• Extensive: I have extensive experience monitoring traffic operations and coordinating responses to roadway incidents or emergencies.
• Moderate: I have moderate experience monitoring roadway conditions and reporting or coordinating responses to incidents.
• Limited: I have limited experience observing roadway conditions or reporting traffic incidents.
• No Experience: I have no experience in these areas.

06

Please briefly describe your experience monitoring roadway conditions, identifying traffic incidents, or coordinating incident responses. If you do not have this experience, enter N/A.

07

Traffic Management Center Operations Which response best describes your experience working in a Traffic Management Center (TMC) or a similar real-time emergency dispatch environment?

• Extensive: I have extensive experience working in a TMC or similar environment, monitoring multiple systems and coordinating responses to incidents.
• Moderate: I have experience monitoring operational systems and communicating time-sensitive information in a real-time environment.
• Limited: I have limited experience working in a real-time operational environment.
• No Experience: I have no experience in a TMC or similar environment.

08

Intelligent Transportation Systems Which best describes your experience working with Intelligent Transportation Systems (ITS), traffic monitoring systems, or related transportation technologies?

• Extensive: I have extensive experience operating, monitoring, troubleshooting, or evaluating ITS devices and traffic monitoring systems.
• Intermediate: I have experience using ITS devices or traffic monitoring systems to monitor roadway conditions, identify incidents, or support traffic operations.
• Moderate: I have limited experience with ITS or related transportation technologies through training, education, or work exposure.
• Limited: I have knowledge of ITS and related transportation technologies but no hands-on experience.
• No Experience: I have no knowledge or experience in these areas.

09

Are you willing and able to sit and stand for extended periods of time during your scheduled shift?

• Yes
• No

10

Are you willing and able to work night shifts, weekends, and holidays and overtime as scheduled to assist in 24/7operation?

• Yes
• No

11

How did you learn of this employment opportunity?

• Indeed
• LinkedIn
• Direct Email Notification
• WSDOT social media (Twitter, Facebook, YouTube, etc)
• Career Fair
• Monster
• WorkSource
• Handshake
• AASHTO
• NACTO
• COMTO
• APWA
• "NOW HIRING" banner/sign
• Radio advertisement
• WSDOT Employment Site
• Careers.wa.gov
• governmentjobs.com
• Other (specify below)

12

If you selected Other on the previous question, please specify how you learned of this employment opportunity in the space provided:

Required Question

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov