Trainer Supervisor

Trainer Supervisor needs 3-6 years supervisory experience.

Trainer Supervisor requires:

• Bachelors degree or three to six years of supervisory experience.
• Proven track record in designing and executing successful training programs and curriculum development.
• Demonstrable ability to develop and implement training for on-going operations and new projects.
• Experience with learning management systems and related training evaluation tools.
• Ability to use MS Word, MS Excel, Power Point, and MS Outlook.
• Strong verbal and written communications skills, strong interpersonal skills, and ability to work in a team environment. Ability to communicate effectively through clear, concise written documentation, verbal presentations and interviews.
• Strong analytical and problem-solving skills.
• Flexibility and adaptability in a fast paced, changing operational environment.
• Ability to achieve results through knowledge, empathy and commitment.
• Maintain government and industry knowledge to guide program.

Preferred:

• Experience in public sector healthcare, Medicaid and/or CHIP.

Trainer Supervisor duties:

• Prepare and present training reports to the operations team.
• Be able to support and maintain the development/implementation Learning Management Tool
• Ensure all communications and follow ups from the trainers with the client and external entities are up to date.
• Ensure the trainers are meeting their daily, weekly, and monthly deliverables timely.
• Ensure timely, consistent employee performance reviews.
• Monitor and measure team performance on daily basis, in relation to contract requirements, corporate standards, accuracy, timeliness, program knowledge, flexibility and customer service.