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Operations Support Jobs in Boston, MA

Travel & Expense Operations Specialist

The Panther Group

Boston, MA

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JOB DETAILS
SALARY
$36
SKILLS
Accounting, Accounts Payable, Administrative Skills, Card Processing, Communication Skills, Corporate Policies, Credit Cards, Customer Support/Service, Detail Oriented, Documentation, Establish Priorities, Expense Reports, Finance, Financial Operations, Financial Transactions, Higher Education, Maintain Compliance, Microsoft Office, Onboarding, Operational Expenditure (OPEX), Operational Support, Organizational Skills, Past Due Accounts, Performance Reviews, Policy Development, Presentation/Verbal Skills, Procedure Development, Reimbursement, SAP, ServiceNow, Team Player, Time Management, Transaction Processing/Management, Travel Policy, Writing Skills
LOCATION
Boston, MA
POSTED
1 day ago

The Panther Group is seeking a T&E Operations Specialist for an immediate contract opportunity with a prestigious university in Boston. This hybrid role is ideal for an experienced finance or operations professional who thrives in a fast-paced environment and has experience with SAP Concur, Workday, ServiceNow, or travel and expense operations.

This position requires an immediate start to allow for training with the current team member before their departure.
Responsibilities
  • Review and process employee expense reports in SAP Concur, ensuring compliance with company policies and supporting documentation requirements.
  • Monitor outstanding corporate card transactions and assist with 30/60/90-day delinquency reporting and follow-up.
  • Respond to and resolve Travel & Expense inquiries through ServiceNow, escalating complex issues as needed.
  • Support cardholder onboarding and corporate card administration.
  • Provide outstanding customer service to employees, travelers, and departmental administrators regarding travel and expense policies.
  • Maintain accurate documentation, records, and operational tracking.
  • Assist with administrative and operational support for the Travel & Expense program.
  • Work independently while meeting deadlines in a high-volume transactional environment.
Qualifications
  • 2+ years of experience in:
    • Travel & Expense Operations
    • Expense Processing
    • Accounts Payable
    • Financial Operations
    • Accounting or related finance functions
  • Experience with SAP Concur (strongly preferred).
  • Experience with Workday and/or ServiceNow is highly preferred.
  • Basic accounting knowledge.
  • Strong Microsoft Office skills, particularly Excel.
  • Excellent attention to detail and organizational skills.
  • Ability to prioritize work and manage multiple deadlines.
  • Strong written and verbal communication skills.
  • Self-starter with the ability to work independently with minimal supervision.
Preferred Experience
  • Higher education or large corporate environment.
  • Corporate credit card administration.
  • High-volume financial transaction processing.
  • Contract or temporary assignments requiring quick ramp-up.
What We're Looking For
We're looking for someone who is dependable, detail-oriented, and enjoys working in a collaborative environment. The ideal candidate is comfortable handling a high volume of expense reports, providing excellent customer service, and ensuring accuracy while following established policies and procedures.
Pay is up to $36 per hour DOE

About the Company

T

The Panther Group

The Panther Group is minority owned and certified, making diversity, equity and inclusion core components of our mission.

With our commitment to respecting and empowering our employees as individuals, diversity is a competitive advantage in the marketplace.

The Panther Group has a proven track record of connecting quality talent with the right position. We believe in a hands-on approach, with a focus on building lasting relationships with our Employees and our Clients. Our Employees find flexibility and growth to reach their career goals.

The Panther Group celebrates 25 years of recruitment and workforce solutions expertise. 

COMPANY SIZE
20 to 49 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1992
WEBSITE
http://thepanthergrp.com

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