Administrative Skills, Banking Services, Brokerage, Calendar Management, Communication Skills, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Documentation, Establish Priorities, Financial Planning, Financial Services, Investment Services, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operational Support, Operations, Operations Management, Organizational Skills, Physical Demands, Plan Meetings, Presentation/Verbal Skills, Schedule Development, Securities Investments, Time Management, Typing, Writing Skills
Overview
Position Overview
Provides comprehensive administrative and operational support to one or more financial advisors. This role is non‑licensed and does not engage in securities recommendations, investment advice, or licensed activities. The assistant helps ensure efficient daily operations, exceptional client service, and compliance with bank and broker‑dealer policies by managing administrative tasks, client documentation, scheduling, and internal coordination.
What You'll Do
Duties and Responsibilities
- Provide day‑to‑day administrative support to assigned financial advisor.
- Manage calendars, schedule client appointments, and coordinate meetings (in‑person, phone, and virtual).
- Maintain organized electronic and physical files in accordance with record retention requirements.
- Assist with office workflow coordination and follow‑up on outstanding items.
- Compliance Training: Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
- Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Requirements For Success
Education: High school diploma or equivalent required.
Experience: Minimum of 1-3 years of administrative or client support experience, preferably in a financial services, banking, or professional office environment.
Required Skills:
- Strong organizational and time‑management skills with attention to detail.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency with Microsoft Office (Outlook, Word, Excel, and Teams).
- Professional demeanor and strong client service orientation.
- Ability to handle confidential information with discretion
Preferred Skills:
- Experience supporting financial advisors or working in banking/financial services.
- Familiarity with CRM or financial services platforms.
- Experience with document processing and workflow tracking systems.
Conditions of Employment
Working Environment and Physical Demands
This position requires working in the Waynesville UC branch, with remote work as pre-approved by advisor. This is a 40 hour work week.
This job operates in a professional office environment.
The role routinely uses standard office equipment such as computers, phones, copy machines, and printers.
Physical requirements are primarily sedentary, with occasional standing, walking, and typing.
Position Type
This is full-time
Other
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Pay Range
USD $32,146.00 - USD $45,185.00 /Yr.