USA_Project Manager

Varite, Inc

Frederick, MD

JOB DETAILS
SALARY
$42.85–$44.11 Per Hour
SKILLS
Agile Programming Methodologies, Application Programming Interface (API), Automatic Call Distributor (ACD), Avaya Software, Budget Management, Call Centers, Call Routing, Cisco Network Systems, Cloud Computing, Communication Skills, Cost Control, Cross-Functional, Detail Oriented, Genesys Solutions, Information Technology & Information Systems, Leadership, Local Area Network (LAN), Maintain Compliance, Microsoft Product Family, Multitasking, Negotiation Skills, Network Architecture/Engineering, PBX (Private Branch eXchange), PRINCE2, Performance Analysis, Problem Solving Skills, Process Improvement, Project Management Professional (PMP), Project Planning, Project Tracking, Project/Program Management, QoS (Quality of Service), Quality Assurance, Regulatory Compliance, Risk, Risk Management, SIP (Session Initiation Protocol), System Migration, Systems Administration/Management, Telecommunications, Telecommunications Standards, Telephony, Time Management, VPN (Virtual Private Network), Validation Testing, Vendor/Supplier Management, VoIP (Voice over IP), Voice Response Systems, Waterfall Model of Software Development, Wide Area Network (WAN)
LOCATION
Frederick, MD
POSTED
27 days ago
Pay Rate Range: $42.85 - 44.11/hr.
GBaMS ReqID: 10744436

Job Description:

Telephony - Project ManagerThe Telephone (Telecom) Project Manager is responsible for planning| executing| and delivering telecommunications and voice infrastructure projects. This includes managing telephony systems| VoIP implementations| contact center solutions| and network-related communication services| ensuring projects are delivered on time| within scope| and within budget.

Key Responsibilities
Lead end-to-end project management for telephony and telecom initiatives (VoIP| PBX| SIP| call center platforms| etc.)
Define project scope| goals| timelines| and deliverables in alignment with business objectivesCoordinate with cross-functional teams including IT| network engineering| vendors| and business stakeholders
Manage implementation and migration of telephone systems (legacy to modern platforms such as cloudVoIP)
Track project progress| risks| issues| and dependencies| and provide regular status updates to stakeholders
Ensure compliance with telecom standards| security policies| and organizational governance
Oversee vendor management| including negotiations| deliverables| and performance tracking
Conduct testing| validation| and successful go-live of telecom solutionsDrive cost optimization and resource planning for telecom projects
Document processes| configurations| and project artifacts

Required Skills Qualifications
Bachelors degree in IT| Telecommunications| or related field812 years of experience in ITTelecom project management
Strong knowledge of telecom technologies oVoIP (Cisco| Avaya| Teams Calling| etc.)oPBX systemsoSIP trunking oUnified Communications (UCaaS) Proven experience managing telecom migration or transformation projectsStrong stakeholder management and communication skills
Familiarity with network concepts (LAN| WAN| QoS| VPN| etc.)
Experience with project management methodologies (Agile| Waterfall| Hybrid)PMP PRINCE2 certification preferred

Preferred Skills
Experience with cloud telephony platforms (Microsoft Teams| Zoom Phone| Genesys| NICE| etc.)
Knowledge of contact center technologies (IVR| ACD| call routing systems)
Understanding of regulatory and compliance requirements in telecom environmentsKey Competencies
Leadership and decision-makingProblem-solving and risk managementStrong communication and stakeholder engagement
Ability to manage multiple projects simultaneously
Attention to detail and quality assurance

Role Overview
The Telephone (Telecom) Project Manager is responsible for planning, executing, and delivering telecommunications and voice infrastructure projects. This includes managing telephony systems, VoIP implementations, contact center solutions, and network-related communication services, ensuring projects are delivered on time, within scope, and within budget.

Key Responsibilities
"Lead end-to-end project management for telephony and telecom initiatives (VoIP, PBX, SIP, call center platforms, etc.)
"Define project scope, goals, timelines, and deliverables in alignment with business objectives
"Coordinate with cross-functional teams including IT, network engineering, vendors, and business stakeholders
"Manage implementation and migration of telephone systems (legacy to modern platforms such as cloud/VoIP)
"Track project progress, risks, issues, and dependencies, and provide regular status updates to stakeholders
"Ensure compliance with telecom standards, security policies, and organizational governance
"Oversee vendor management, including negotiations, deliverables, and performance tracking
"Conduct testing, validation, and successful go-live of telecom solutions
"Drive cost optimization and resource planning for telecom projects
"Document processes, configurations, and project artifacts

Required Skills & Qualifications
"Bachelor's degree in IT, Telecommunications, or related field
"8 12+ years of experience in IT/Telecom project management
"Strong knowledge of telecom technologies:
oVoIP (Cisco, Avaya, Teams Calling, etc.)
oPBX systems
oSIP trunking
oUnified Communications (UCaaS)
"Proven experience managing telecom migration or transformation projects
"Strong stakeholder management and communication skills
"Familiarity with network concepts (LAN, WAN, QoS, VPN, etc.)
"Experience with project management methodologies (Agile, Waterfall, Hybrid)
"PMP / PRINCE2 certification preferred

Preferred Skills
"Experience with cloud telephony platforms (Microsoft Teams, Zoom Phone, Genesys, NICE, etc.)
"Knowledge of contact center technologies (IVR, ACD, call routing systems)
"Understanding of regulatory and compliance requirements in telecom environments

Key Competencies
"Leadership and decision-making
"Problem-solving and risk management
"Strong communication and stakeholder engagement
"Ability to manage multiple projects simultaneously
"Attention to detail and quality assurance

Skills:
Category Name Required Importance Experience
SkillCategoryTest1_MN Cisco Viptela (SDWAN) Yes 1 >7 years
SkillCategoryTest1_MN Telecom API Management Yes 1 >7 years

About the Company

V

Varite, Inc