Job Description
HonorVet Technologies is a Service-Disabled Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you are headed and only reach out when we genuinely believe there's a fit worth exploring.
Job Title: UX Designer
Location: Raleigh NC, 27607 (Onsite)
Duration: 2 Months (Possible Extension)
Job Description:
Core Responsibilities:
Minimum Education and Experience:
Required/Expected Skills/Experience:
Desired Experience:
"If you are interested, feel free to reach out to me directly at aksham.kumar@honorvet.com or call/text at (551) 220-9887."
Job Title: UX Designer
Location: Raleigh NC, 27607 (Onsite)
Duration: 2 Months (Possible Extension)
Job Description:
- Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards
- Conducting user research, interviews, and usability testing to gather insights and improve design decisions
- Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch
- Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives
- Creating user personas, journey maps, and interaction flows to inform design strategies and solutions
- Ensuring consistency in branding and design elements across all user touchpoints
- Staying up to date with design trends, tools, and emerging technologies to enhance user experiences
- Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members Sample.
Core Responsibilities:
- Provider Relationship and Navigation (25%)
- Serve as the Client’s Healthcare program provider experience champion.
- Creatively problem-solve process blockers and friction points in response to provide feedback.
- Create a provider “playbook” that synthesizes process and navigation guidance.
- Serve as the liaison between Client’s Healthcare funding Program partner and Digital Health Collaborative partner to ensure a smooth handover for providers.
- Communicate process improvement recommendations to partners.
- Occasionally attend partner meetings.
- Map and regularly update the provider journey in detail and publish an illustrative workflow.
- Regularly identify collaboration or provider service gaps.
- Identify opportunities for process improvement.
- Implement process improvements.
- Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process.
- Continuously evaluate existing documentation for updates vis-a -vis current operations and best practices.
- Establish a provider experience information housing and reporting mechanism.
- Deliver reports and presentations regarding provider experience.
- Support development of evaluation measures.
- Compile data and support reporting for Client’s leadership, CMS, and rural health partners.
- Support data needs of Initiative 6.
- Support communication needs of Initiative 6.
- Support presentation needs of Initiative 6.
- Support provider experience activities in other Initiative 6 activities.
Minimum Education and Experience:
- Bachelor’s degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience.
- One to three (1-3) years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming.
- Demonstrated process mapping and process improvement abilities.
- Demonstrated liaising and customer service skills
- Experience with interfacing with healthcare providers.
- Familiarity with rural health challenges and resources in North Carolina preferred.
- Familiarity with federal and/or state contracts and grants.
- Thorough knowledge of process and quality improvement principles.
- Strong understanding of rural health systems, digital health challenges, and community resource landscapes.
- Understanding of continuous improvement tools, service level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent “no one’s responsibility” gaps.
- Ability to communicate effectively with clinical audiences, both verbally and in writing.
- Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices.
- Skill in diagnosing cross boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs.
- Strong communication skills with a focus on impact and experience convening diverse stakeholders.
- Ability to recommend and implement responses to moderately complex program or regulatory issues.
- Ability to travel regularly across rural North Carolina.
Required/Expected Skills/Experience:
- 3 years of Process mapping Experience.
- 3 years of Process improvement Experience.
- 3 years of User interviews Experience.
- 3 years of User journey mapping Experience.
- Able to work without assistance
- Can provide limited leadership to others
- Able to manage medium complexity work efforts
- May have industry experience.
Desired Experience:
- 2 years of healthcare interfacing Experience.
"If you are interested, feel free to reach out to me directly at aksham.kumar@honorvet.com or call/text at (551) 220-9887."
Numbers & Facts
| Location | Raleigh, NC |
| Industry | Staffing/Employment Agencies |
| Salary | $50–$53 Per Hour |
| Company Size | 50 to 99 employees |
| Year Founded | 2015 |
| Website | http://www.honorvettech.com |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
Is a leading Service Disabled Veteran Owned Small Business providing IT, Telecom and Medical Staffing.
Skills
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