Vacation Planning & Guest Service Associate

Travelbynight
  • Columbia, SC
  • Remote
    7 days ago

    Job Description

    Position Summary

    We are recruiting individuals who enjoy helping people, researching options, and creating positive customer experiences for remote opportunities within the leisure travel industry.

    This position combines the service side of hospitality with the research and coordination involved in vacation planning.

    In this role, you may:

    • Speak with clients about upcoming vacation plans
    • Research destinations and travel products
    • Identify options based on budget, interests, and preferences
    • Assist with accommodations, cruises, resorts, activities, and other arrangements
    • Provide information and recommendations
    • Coordinate reservation details
    • Communicate with clients throughout the planning process
    • Provide pre-travel support and follow-up
    • Participate in ongoing industry education

    We're Seeking Individuals Who

    • Enjoy providing excellent service
    • Communicate professionally and confidently
    • Are comfortable researching information online
    • Have strong attention to detail
    • Can manage their time independently
    • Are comfortable learning new systems and processes
    • Have an interest in hospitality, tourism, or travel

    Training and ongoing mentorship are provided. Previous travel industry experience is not required.

    Basic Requirements:

    • Applicants must reside in the United States, United Kingdom, Australia, or Latin America.
    • Access to a computer or smartphone
    • Must be 18 years of age


    Numbers & Facts

    LocationColumbia, SC (
    Remote
    )

    Skills

    • Budget Managementunmatched
    • Customer Experienceunmatched
    • Detail Orientedunmatched
    • Hospitality and Tourismunmatched
    • Travel Industryunmatched

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