The Vendue- Charleston, SC30+ days ago
Maintain communication with guests throughout their stay both in person and through our app to ensure needs are met (laundry, clean linens, ice, etc.) Take ownership of guests' amenity requests by following procedures and working with appropriate staff to create and deliver personalized amenities on time to guests. Systems to create keys, allow for guest remote check-in/out, manage guest room television programming, obtain credit card authorization and payment, enhance client relationship management, provide valet parking, and make restaurant reservations.