Lanoka Oaks Veterinary Center | Full-Time | $20–$22 per Hour

Monday–Friday | No Weekends | Competitive Benefits

Join Our Team!

Lanoka Oaks Veterinary Center is seeking a compassionate, professional, and organized Client Services Representative (CSR) to join our team!

As a privately owned small animal hospital serving the community for over 35 years, we take pride in delivering exceptional veterinary care while creating a welcoming and supportive environment for our clients, patients, and team members.

We're looking for a confident individual with strong customer service skills who thrives in a busy medical environment. Previous veterinary experience is preferred, but candidates with experience in medical or healthcare are encouraged to apply. The ideal candidate is comfortable managing multiple responsibilities, communicating with clients during sensitive situations, and learning new technology. Previous supervisory or staff training experience is a plus!

What You'll Do

• Welcome clients and their pets with warmth, professionalism, and compassion.

• Manage phone calls, appointment scheduling, and client inquiries.

• Maintain accurate client and patient records using digital systems.

• Coordinate with veterinary staff to support smooth daily operations.

• Provide compassionate assistance during sensitive or emotional situations.

• Multitask efficiently while maintaining an organized, welcoming front office.

What We're Looking For

• Veterinary reception experience preferred; medical or healthcare reception experience also considered.

• Excellent phone etiquette, communication, and customer service skills.

• Experience with appointment scheduling and office procedures.

• Strong computer skills and ability to navigate multiple software platforms.

• Ability to multitask, stay organized, and remain calm under pressure.

• A compassionate, professional, team-oriented attitude and willingness to learn.

Additional Qualifications That Stand Out:

• Previous supervisory, leadership, or staff training experience.

• Experience in a fast-paced veterinary or medical office.

• Familiarity with electronic medical records and scheduling systems.

Schedule & Compensation

Position: Full-Time

Compensation: $20–$22 per hour, with flexibility for exceptionally qualified candidates based on experience.

Hospital Operating Hours:

• Monday- Tuesday: 8:00 AM – 5:00 PM

• Wednesday: 11:00 AM – 8:00 PM

• Thursday- Friday: 8:00 AM – 5:00 PM

• Saturday & Sunday: Closed

Employee schedules will be determined based on hospital staffing needs.

Enjoy working at an established veterinary hospital with no weekend hours!

Why Join Lanoka Oaks Veterinary Center?

We believe that a great veterinary experience begins with a great team. As an established, privately owned hospital, we value professionalism, compassion, teamwork, and a commitment to continued learning.

Our Benefits Include:

• Competitive hourly compensation

• Health insurance

• Retirement plan / 401(k)

• Paid time off (PTO) and Paid holidays

• Employee discounts

• No weekend shifts

Ready to Make a Difference?

If you enjoy helping people, love animals, and take pride in delivering exceptional client service, we'd love to meet you!

Join a dedicated veterinary team where your communication skills, compassion, and professionalism can make a meaningful difference every day.

Apply today to join Lanoka Oaks Veterinary Center!