Veterinary receptionist

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Free food & snacks
• Training & development

About the Role:
We're looking for a compassionate and organized Veterinary Receptionist to join our team in San Diego, CA! As the first point of contact for pet owners and their beloved animals, you'll play a vital role in creating a welcoming and caring environment. If you love animals and enjoy helping people, this is the perfect opportunity for you!



Responsibilities:

• Greet clients and their pets warmly upon arrival and check them in for appointments
• Answer and manage incoming phone calls, emails, and appointment scheduling
• Maintain and update patient records accurately in the veterinary management system
• Process payments, invoices, and handle billing inquiries
• Communicate effectively with veterinarians and veterinary technicians to coordinate patient flow
• Educate clients on clinic services, products, and follow-up care instructions
• Manage front desk operations and maintain a clean, organized reception area

Requirements:

• Prior experience in a veterinary, medical, or customer service receptionist role preferred
• Strong communication and interpersonal skills with a compassionate demeanor
• Comfortable handling and being around animals of all types and sizes
• Proficiency in scheduling software and basic computer skills
• Ability to multitask and remain calm in a fast-paced clinical environment
• High school diploma or equivalent required
• Bilingual (English/Spanish) a plus in the San Diego area

About Us:
Located in the heart of San Diego, CA, our veterinary practice is dedicated to providing exceptional care for pets and peace of mind for their owners. We pride ourselves on building lasting relationships with our clients and their animals through trust, compassion, and professional expertise. Our team is passionate about what they do, making this a rewarding and supportive place to grow your career in veterinary medicine.