Job Description
This position is incentive eligible.
Salary Estimate: $127129.60 - $203403.20 / year
Learn more about the benefits offered for this job.
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.
Introduction
Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Vice President Operations for our Henrico Doctors' Hospital team where excellence creates excellence.
Benefits
Henrico Doctors' Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Vice President Operations role today!
Job Summary and Qualifications
The Vice President (VP) of Operations promotes the ideals of high quality, patient-centered, cost-effective care through acquiring resources and assembling teams to successfully coordinate and execute assigned projects, according to the facility’s strategic plan. As a key leader in the facility management team, the VP of Operations participates in institutional planning, policy development, priority setting, and management decisions, and has full operational responsibilities for departments assigned by the supervising executive.
What you do for this role:
Works with the Administrative Team to respond to Division and Group requests for market/facility information.
Collaborates with the Administrative Team and physicians to enhance existing processes and services and develop new processes and services, including business and financial justification where appropriate.
Provides administrative and operational leadership for assigned departments.
Ensures the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.
Manages operations of assigned departments to achieve targets for designated Key Performance Indicators.
Manages fiscal operation of assigned departments through ongoing revenue and expense analysis, to determine potential variances and make adjustments where necessary.
Develops and updates department goals, in accordance with the facility’s strategic business plan, mission, and vision.
Meets leadership obligations under the Ethics and Compliance Program.
Builds strong relationships with physicians, employees, and peers.
Utilizes HCA tools, such as PLUS, CERs, CAMS Projects, Lawson, etc., to help with management of responsibilities.
Stays abreast of current Joint Commission, state, and federal guidelines, regulations and standards.
Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
Maintains a patient-first philosophy and engages in service recovery when necessary.
Supports the development and implementation of strategies to elevate the patient experience.
Performs other duties as assigned.
Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”
What qualifications you will need:
Master’s degree in Business Administration, Healthcare Administration, or related fieldrequired
3+ years of experience in progressive acute care management and refined management skills as a VP Ops or through a VP Ops development program or similar executive level experience required
Established in 1974, Henrico Doctors' Hospital is a 340-bed community hospital offering cardiology, gastroenterology, neurology, oncology, physical therapy, women's services and a 24/7 emergency department. Operated by HCA Healthcare, Henrico Doctors' Hospitals consists of three community campuses - Henrico, Parham, and Retreat Doctors' Hospitals along with a free-standing emergency center, Hanover Emergency Center. Envisioned, founded and supported by a group of independent physicians looking to provide high-quality care in an accessible community setting, Henrico Doctors' proudly remains committed to providing patients with the best care possible.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Vice President Operations. Unlock your leadership potential with HCA Healthcare.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-exec
Numbers & Facts
| Location | Richmond, VA |
| Industry | Healthcare Services |
| Salary | $127,129.60–$203,403.20 Per Year |
| Company Size | 10,000 employees or more |
| Year Founded | 1968 |
| Website | http://hcahealthcare.com/ |
About Company
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.
HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.
And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.
Skills
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