Salary Range - $83,000 - $112,000 annually DOE
THE ROLE
The Warehouse Manager is responsible for the safe, accurate, and efficient operation of the assigned warehouse, including receiving, storage, replenishment, order selection, loading, inventory control, and facility and equipment readiness.
This position provides leadership across warehouse operations and is accountable for service, safety, productivity, inventory integrity, labor management, employee development, and operating-cost performance.
The Warehouse Manager partners closely with Delivery, Sales, Safety, Human Resources, Finance, and other business functions to resolve operational issues, respond to changing demand, and support organizational objectives. Success in this role requires strong operational judgment, effective people leadership, financial awareness, and the ability to maintain consistent standards across shifts.
WHAT YOU'LL DO
Leadership & Workforce Management
- Lead, coach, and develop assigned warehouse leaders and employees, establishing clear expectations for safety, service, productivity, quality, attendance, and accountability
- Plan staffing and labor requirements based on operational volume, service expectations, employee availability, and business priorities
- Partner with Human Resources on recruiting, onboarding, performance management, employee relations, and workforce-development matters
- Facilitate meetings with staff and participate in supervisory, operational, and safety training
- Promote a professional, respectful, accountable, and collaborative work environment across warehouse shifts
Operations & Service Execution
- Oversee receiving, storage, replenishment, order selection, staging, loading, and related warehouse activities to achieve established productivity, quality, safety, service, and compliance standards
- Coordinate warehouse operations to maintain consistent processes, effective shift transitions, and timely completion of operational requirements
- Monitor workload, staffing, equipment, and capacity to identify constraints and adjust operational plans based on changing business needs
- Establish and maintain operating standards that support accurate, efficient, and timely order fulfillment
- Investigate service failures, workflow disruptions, and performance variances and implement appropriate corrective actions
Safety, Inventory, and Asset Control
- Lead the implementation and consistent execution of warehouse safety programs, inspections, training, incident follow-up, and corrective actions
- Maintain inventory accuracy through effective receiving, transaction, product-rotation, damage-control, reconciliation, and documentation practices
- Ensure material-handling equipment, warehouse racking, docks, facilities, and related assets are maintained in safe and effective operating condition
- Maintain clean, orderly, secure, and inspection-ready warehouse areas
- Identify operational, safety, inventory, and facility risks and coordinate timely corrective action with appropriate business partners
Business, Financial, and Cross-Functional Accountability
- Develop and manage warehouse labor and operating expenses within approved budget parameters
- Monitor labor utilization, overtime, productivity, inventory, service, and other operating measures and address material performance variances
- Evaluate capacity, equipment, staffing, and resource requirements and provide recommendations to support current and anticipated business needs
- Partner with Delivery, Sales, Finance, Human Resources, Safety, and other functions to resolve issues and support customer and organizational objectives
- Support business changes, implementation initiatives, process improvements, and other operational priorities affecting warehouse performance
- Communicate warehouse performance, risks, resource needs, and improvement opportunities to operational leadership
REPORTING RELATIONSHIPS
Reports To:
Regional Director of Warehouse Operations
Direct Reports:
Warehouse Supervisor(s), and other assigned warehouse leaders and employees as determined by business need
Key Partners:
Delivery, Sales, Human Resources, Safety, Finance, Fleet, and Operations Leadership
WHAT WE'RE LOOKING FOR
Education & Experience
Required
- High school diploma or equivalent
- At least 21 years of age.
- Five or more years of progressively responsible warehouse, distribution, logistics, or related operations experience
- Three or more years of experience leading supervisors, managers, or operational teams
- Experience managing warehouse staffing, productivity, safety, service, inventory, and operating expenses
- Experience working in a high-volume distribution or operational environment
- Experience using warehouse, inventory, labor-management, or related operational systems
Preferred
- Associate or bachelor's degree in operations, logistics, supply-chain management, business administration, or a related field
- Experience in beverage distribution, food and beverage, consumer products, or another high-volume distribution environment
- Experience leading operations across multiple shifts
- Experience managing budgets, labor costs, productivity measures, and continuous-improvement initiatives
- Experience with warehouse-management systems, labor-management systems, inventory-control tools, and data-analysis or reporting applications
Knowledge, Skills & Abilities
- Strong knowledge of warehouse operations, inventory control, receiving, storage, order selection, loading, and distribution practices
- Working knowledge of warehouse safety requirements, material-handling practices, and operational risk management
- Ability to translate volume and service requirements into practical staffing, scheduling, and workflow plans
- Ability to interpret operational and financial measures, identify trends, solve problems, and hold teams accountable for results
- Strong people-leadership skills, including coaching, conflict-resolution, communication, and relationship-building skills
- Ability to establish clear expectations and maintain accountability across multiple shifts and operational teams
- Ability to exercise sound judgment and the ability to make timely decisions in a fast-paced operating environments
- Ability to manage competing priorities, lead across shifts, and collaborate effectively with other departments
- Proficiency with warehouse management systems, reporting tools, timekeeping systems, and Microsoft Office applications
Certifications
- Forklift and power jack certification, or ability to obtain certification within the timeframe established by the company
- Other safety or operational certifications may be required based on assignment
WORKING CONDITIONS
- Work is primarily performed in an active warehouse and distribution environment with frequent interaction on the warehouse floor
- The position requires regular interaction with employees, supervisors, operational leaders, drivers, vendors, and other business partners
- The warehouse environment may include moving vehicles and equipment, elevated noise levels, varying temperatures, concrete floors, loading docks, and other conditions typical of a distribution facility
- The position may require work outside normal business hours, including early mornings, evenings, weekends, or holidays, based on operational requirements
- The position may require availability to respond to urgent safety, staffing, facility, customer, or operational matters
- Exposure may include varying temperatures, refrigerated areas, moving equipment, elevated noise levels, dust, fumes, and outdoor weather conditions
- Personal protective equipment must be used when required by company policy or applicable safety practices
PHYSICAL REQUIREMENTS
Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
- Regularly required to stand, walk, sit, communicate, and observe warehouse operations
- Regularly required to use computers, mobile devices, telephones, and standard office equipment
- Frequently required to move throughout warehouse, loading, storage, and office areas
- Frequently required to reach, handle items, and perform movements associated with observing or assisting warehouse activities
- Occasionally required to bend, stoop, kneel, crouch, climb stairs, or access operational areas
- Occasionally required to lift, carry, move, push, or pull products and materials weighing up to 55 pounds
- Occasionally required to handle items weighing up to 170 pounds using team assistance or mechanical equipment when required
- Must be able to safely work around forklifts, pallet jacks, conveyors, delivery vehicles, loading docks, and other material-handling equipment
- Must be able to review and analyze information on computer screens, mobile devices, printed documents, product labels, and operational documents
SUCCESS MEASURES
- Warehouse work is completed safely, with hazards and incidents addressed promptly and required records maintained.
- Customer orders and delivery loads are completed accurately and on time in alignment with established service expectations
- Inventory is protected through accurate transactions, effective rotation, reduced damage, and timely resolution of discrepancies
- Labor, overtime, equipment, and operating expenses are managed responsibly against established plans and volume
- Warehouse supervisors and employees receive clear expectations, effective coaching, timely feedback, and development opportunities that support performance and succession readiness
- Operational standards are executed consistently across shifts, with clear handoffs and accountability
- Performance trends and root causes are identified, corrective actions are completed, and measurable improvements are sustained
- Cross-functional partners receive timely, practical communication and support
STANDARD EMPLOYMENT PROVISIONS
Reasonable Accommodation
Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform the essential functions of this position.
Equal Employment Opportunity
The Company is an Equal Opportunity Employer and is committed to creating an inclusive workplace. Employment decisions are made without regard to any status protected by applicable federal, state, or local law.
Job Description Disclaimer
This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Management reserves the right to modify, assign, or reassign duties, responsibilities, reporting relationships, and position requirements as business needs require.