About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Warehouse Receiving Supervisor will lead and supervise warehouse operations, ensuring efficient inventory management and overseeing receiving, storage, and distribution activities. This role involves monitoring team performance, implementing safety protocols, coordinating with logistics teams, and maintaining accurate inventory records through regular audits. The manager will assist in recruitment and training, resolve warehouse-related issues, ensure compliance with policies and regulations, and develop process improvements to enhance operational efficiency.

Role Description

• Lead and supervise warehouse operations, ensuring efficient and accurate inventory management.

• Monitor team performance, providing coaching and support to improve productivity.

• Oversee receiving, storage, and distribution activities, ensuring timely and accurate processing.

• Implement and enforce safety protocols to ensure a secure working environment.

• Coordinate with logistics and supply chain teams to optimize warehouse operations.

• Maintain accurate inventory records and conduct regular audits to ensure data integrity.

• Assist in the recruitment, training, and onboarding of new warehouse team members.

• Resolve warehouse-related issues, escalating to management when necessary.

• Ensure compliance with company policies and industry regulations in warehouse operations.

• Develop and implement process improvements to enhance operational efficiency.

Behaviors and Competencies

• Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.

• Conflict Resolution: Can resolve complex conflicts and negotiate win-win outcomes.

• Performance Management: Can manage team performance, align team goals with organizational objectives, and use performance metrics to drive results.

• Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

• Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities.

• Attention to Detail: Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks.

• Continuous Improvement: Can identify major areas for improvement, implement major changes, and support others in their continuous improvement efforts.

• Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.

• Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.

• Operations Coordination: Can take ownership of complex operational initiatives, collaborate with others, and drive operational efficiency and effectiveness.

Skill Level Requirements

• Proficient in using systems to track inventories, reorder supplies, and generate reports. - Intermediate

• Ability to read and interpret technical instructions and guides. - Intermediate

• Skilled in providing guidance and mentorship to teams to enhance their performance and support their professional development. - Intermediate

• Practical knowledge and proficiency in using specific tools or software designed to monitor, track, and improve employee performance in line with organizational objectives. - Intermediate

• The skill to identify bottlenecks or inefficiencies in processes and implement solutions to improve workflow. - Intermediate

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate

Other Requirements

• Completed Bachelor’s Degree or relevant work experience required

• 1+ years of management experience preferred

• 2+ years of experience in Warehouse Operations or a related functional area

• Ability to travel to SHI, Partner, and Customer Events

• Ability to travel 15%

The base salary range for this position is $50,000 - $70,000. The estimated on-target earnings, or OTE, which includes a base salary, is $50,000 - $70,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status