Warranty Admin

Our client, a leading organization in the manufacturing industry, is seeking a Warranty Admin to join their team. As a Warranty Admin, you will be part of the Customer Service Department supporting warranty management and customer satisfaction initiatives. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Warranty Admin

Location: Elkhart, IN

Pay Range: $22.00 per hour

Shift: Monday – Friday, 8-hour shift (start time flexible between 7:00–8:00 a.m.)

What's the Job?

• Respond promptly to warranty-related phone calls and emails from customers and service centers
• Review and verify warranty eligibility in accordance with company policies
• Accurately enter, update, and manage warranty claims using Salesforce, Avante, and customer portals
• Communicate claim decisions, next steps, and resolutions effectively to all stakeholders
• Maintain detailed records and documentation for all warranty claims and monitor open or aging claims to ensure timely closure

What's Needed?

• Proficiency with Microsoft Office and warranty management systems
• Strong verbal and written communication skills
• Excellent customer service and problem-solving abilities
• High attention to detail and organizational skills
• Self-motivated with the ability to work independently and collaboratively

What's in it for me?

• Opportunity to work in a dynamic and supportive environment
• Gain valuable experience in warranty administration and customer service
• Potential for temp-to-hire employment based on performance
• Work with a dedicated team committed to excellence
• Flexible start times within the specified window

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.