Job Description
Description
This position will require the individual to represent the company and support clients.Responsibilities:
- Provide email and phone support to customers
- Work with customers to understand goals and business processes
- Provide expert knowledge of our product to the customer
- Drive to continually improve our internal process for customer care
- Identify, troubleshoot and resolve issues encountered by users
Numbers & Facts
| Location | San Mateo, California |
Skills
Business Processesunmatched
Customer Support/Serviceunmatched
Identify Issuesunmatched
Process Improvementunmatched
Resolve Customer Issuesunmatched
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