Zip Administrator

Our Client, an EV Manufacturing company, is looking for a Zip Administrator for their Palo Alto, CA location.

Responsibilities:

• Configure, build, and maintain complex conditional approval workflows, dynamic intake forms, and routing logic within the Zip platform.
• Partner with procurement, legal, sourcing, and business stakeholders to translate purchasing and intake requirements into scalable Zip workflow designs.
• Manage service requests, triage issues, and troubleshoot workflow or routing logic problems using ticketing systems such as Jira.
• Support and maintain integrations between Zip and enterprise systems, including ERP platforms, to ensure accurate, timely data flow across procurement, finance, and sourcing processes.
• Provide day-to-day production support for procurement, legal, and sourcing teams, resolving issues and ensuring platform uptime and data integrity.
• Test, validate, and release workflow and configuration changes, including regression testing during Zip platform updates.
• Monitor platform performance, user adoption, and workflow efficiency, recommending
• and implementing improvements as purchasing processes evolve.
• Document workflow configurations, business rules, and administrative procedures to support knowledge sharing and audit readiness.

Requirements:

• 2-3+ years of hands-on experience configuring, administering, or building workflows within Zip or a comparable intake/procurement orchestration platform.
• Working knowledge of procurement, supply chain, or SaaS operations and how purchasing requests move from intake through approval and fulfillment.
• Strong analytical and organizational skills, with experience designing, testing, and launching automated approval and routing logic.
• Experience partnering with cross-functional stakeholders, including procurement, legal, sourcing, and finance, to gather requirements and translate them into system configurations.
• Familiarity with ticketing or service management tools such as Jira for issue tracking and support.
• Excellent written and verbal communication skills, with the ability to document processes clearly for technical and non-technical audiences.
• Nice to Have (Preferred Qualifications)
• Experience with SAP or other ERP platforms, particularly integrating purchasing modules (such as SAP MM) with intake or procurement orchestration tools.
• Demonstrated skill in purchasing business process design, including requirements analysis, process mapping, and configuration of purchasing workflows.
• Experience supporting procure-to-pay or source-to-pay process improvements in an enterprise environment.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities