NewCustomer Sercive Representative MetlifeCustomer Sercive RepresentativeCary, NCContractorTraining & Nesting Schedule: 9/22 – 10/24: Training (Mon–Thu onsite | Fri virtual). Requirements (Brief): 1+ year of customer service experience (call center / retail / restaurant).
NewCustomer Services Representative HAYSCustomer Services RepresentativeCary, NC$20–$20 / hourContractorWe are actively building a strong pipeline for an upcoming project in the Dental Insurance domain. Training & Nesting Schedule: 9/22 – 10/24: Training (Mon–Thu onsite | Fri virtual).
Customer Experience Coordinator TJ MaxxCustomer Experience CoordinatorRaleigh, NC$14–$14.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Durham, NCThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
NewCustomer Care Advocate MetLifeCustomer Care AdvocateCary, NCContractorAssociates near a MetLife office would report to work in person 1 day a month or any day that you are unable to work from home (could be due to system issue, internet outage, poor etc). Responsibilities / Expectations: -Respond to customer requests via telephone, providing excellent service to MetLife’s customers who have or are looking to obtain a Life insurance policy through their employer.
NewCustomer Care Advocate HaysCustomer Care AdvocateCary, NCContractorAssociates near a client office would report to work in person 1 day a month or any day that you are unable to work from home (could be due to system issue, internet outage, poor etc). Equipment Coordination: - For this role you will be issued client equipment which consists of a laptop, 2 monitors, keyboard, mouse and docking station.
Pharmacy Technician (Must have call center experience) A-Line Staffing Solutions LLCPharmacy Technician (Must have call center experience)Cary, NC$22–$22 / hourIn this role, you’ll handle inbound/outbound patient and provider calls, coordinate refills and deliveries, verify insurance details, and document updates in pharmacy systems—while delivering professional, empathetic customer service. A-Line Staffing is hiring Pharmacy Technicians (Call Center) to support Pharmacy Operations in a high-volume specialty pharmacy environment in Cary, NC .
Pharmacy Tech CSR{170159} A-Line Staffing Solutions LLCPharmacy Tech CSR{170159}Cary, NC$22–$22 / hourA-Line Staffing is now hiring Pharmacy Technician (Call Center) in onsite roles supporting pharmacy operations in a high-volume specialty pharmacy environment. Handle inbound and outbound pharmacy-related calls including prescription status, refill requests, and medication delivery coordination .
Community Pharmacy Total Care Outbound Customer Care Representative II Elevance Health IncCommunity Pharmacy Total Care Outbound Customer Care Representative IIDurham, NCAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interper sonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Air Logistics Healthcare Customer Care Specialist Kuehne + Nagel International AGAir Logistics Healthcare Customer Care SpecialistHillsborough, NC$20–$23 / hourSpecifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). As the Air Operations Heathcare Customer Care Specialist you are responsible for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners.
Healthcare Customer Care Specialist- Cary, NC Kuehne + Nagel International AGHealthcare Customer Care Specialist- Cary, NCCary, NC$20–$23 / hourSpecifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). As the Air Operations Heathcare Customer Care Specialist you are responsible for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners.
Customer Care Specialist Massachusetts Mutual Life Insurance CompanyCustomer Care SpecialistRaleigh, NCRemoteNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, inclusivity, a strong business acumen, and show courage, even in the most difficult situations.
Customer Care Center Rep Wisconsin Physicians Service Insurance CorpCustomer Care Center RepNorth Carolina, NCRemoteWe are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams.
NewCustomer Care Coordinator Ampcus IncorporatedCustomer Care CoordinatorCary, NCRemoteFocus: Coordinating customer service requests, dispatching field engineers, troubleshooting basic issues, and ensuring service commitments are met. Customer support, service coordination, dispatch, help desk, technical support, operations support, or scheduling experience.
Customer Service Representative - Respiratory / Home Care Respire Homecare ServicesCustomer Service Representative - Respiratory / Home CareMorrisville, NCRemote$18–$21 / hourRespire Homecare Services provides comprehensive, compassionate, and personalized home care services for patients and their families by fostering an environment that balances both the needs of our employees and the needs of the company through open communication, teamwork, trust, and mutual respect. Our focus is on delivering patient centered home care services while being committed to recruiting, developing, rewarding, and retaining our most valuable resource – our employees.
Customer Care Specialist - Remote NC - Globe Life AIL Globe Life AILCustomer Care Specialist - Remote NC - Globe Life AILRaleigh, North CarolinaRemoteDue to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.
Senior Specialist - Customer Care WESCOSenior Specialist - Customer CareClayton, NCThrough comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. + Liaison between Sales, Operations, Inventory Management, and Accounts Payable team to research and resolve payables issues and communicate resolution back to Accounts Payable team.
Customer Service and Sales Representative in the Lawn Care Industry Lawn Doctor Cary-ApexCustomer Service and Sales Representative in the Lawn Care IndustryApex, NCThe ideal candidate has experience in the lawn care industry and understands fertilization programs, weed control, turf health, and seasonal treatments specific to North Carolina lawns. This role combines customer support and sales responsibilities, with a focus on helping homeowners make informed decisions about lawn care services.
NewBusiness Analyst - Customer Care PowerSecure, Inc.Business Analyst - Customer CareDurham, NCPart timeThe Business Analyst works with teams across engineering, operations, finance, procurement, and commercial functions to help keep projects organized, improve visibility, and support business decisions. This role helps with project coordination, reporting, analysis, and process tracking while gaining experience working with multiple teams and functions.
Senior Specialist - Customer Care WESCO International IncSenior Specialist - Customer CareClayton, NCLiaison between Sales, Operations, Inventory Management, and Accounts Payable team to research and resolve payables issues and communicate resolution back to Accounts Payable team. Effectively organize and manage large volume of discrepancies across numerous branches, interfacing with employees in the field, and escalating timely to field management as necessary.
Customer Care Representative (Contract) NovantaCustomer Care Representative (Contract)Apex, NCCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers mind; establishes and maintains effective relationships with customers and gains their trust and respect. ATI end-effectors enhance productivity and flexibility of robotic and automated solutions across a wide spectrum of industries through capabilities such as automatic tool changing, force-torque sensing, material removal, and more.
Customer Care Representative NovantaCustomer Care RepresentativeApex, NCCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers mind; establishes and maintains effective relationships with customers and gains their trust and respect. ATI end-effectors enhance productivity and flexibility of robotic and automated solutions across a wide spectrum of industries through capabilities such as automatic tool changing, force-torque sensing, material removal, and more.
NewCustomer Care Specialist Globe Life AIL - McQuade OrganizationCustomer Care SpecialistCary, NCFull timeDue to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.
Customer Care Representative (Contract) Novanta IncCustomer Care Representative (Contract)Apex, NCCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers mind; establishes and maintains effective relationships with customers and gains their trust and respect. ATI end-effectors enhance productivity and flexibility of robotic and automated solutions across a wide spectrum of industries through capabilities such as automatic tool changing, force-torque sensing, material removal, and more.
Customer Care Representative Novanta IncCustomer Care RepresentativeApex, NCCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers mind; establishes and maintains effective relationships with customers and gains their trust and respect. ATI end-effectors enhance productivity and flexibility of robotic and automated solutions across a wide spectrum of industries through capabilities such as automatic tool changing, force-torque sensing, material removal, and more.
Senior Customer Care Representative- Eastern Time Zone Breg IncSenior Customer Care Representative- Eastern Time ZoneChapel Hill, NCRemote$23–$28 / hourSupports the customer care team via multiple channels regarding customer inquiries such as order management, product substitution, returns, and custom bracing through Outlook, eCommerce, and Electronic Data Interchange (EDI), while maintaining On-Time In Full (OTIF) Service Level Agreements (SLA's). You bring expertise in demonstrating ownership and accountability, the ability to communicate effectively and are eager to contribute to a team that is committed to delivering exceptional patient outcomes.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Raleigh, NCThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorRaleigh, NCRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Director, Customer Service (Call center environment) #4767 Grail IncDirector, Customer Service (Call center environment) #4767Durham, NC$143,000–$205,000 / year12+ years of relevant customer service experience, including 5+ years in leadership roles managing large, complex organizations OR candidates with 7+ years of related experience and must have GRAIL experience eligible for consideration. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges.
Supervisor, Customer Service Brighton Health Plan SolutionsSupervisor, Customer ServiceChapel Hill, North CarolinaBrighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes and achieve their healthcare goals and objectives.
Supervisor, Customer Service Brighton Health Plan Solutions, LLCSupervisor, Customer ServiceChapel Hill, NCFull timeBrighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes and achieve their healthcare goals and objectives.
Manager, Customer Service (Call Center) Zp Group LlcManager, Customer Service (Call Center)Durham, NC$90,000–$110,000 / yearThe Manager, Customer Service (Call Center) will oversee daily call center operations, drive performance excellence, and lead teams focused on delivering a high‑quality customer experience. An ideal candidate for the Manager, Customer Service (Call Center) role is an experienced people leader with strong operational discipline and a passion for customer satisfaction.
Scheduling/Customer Service Representative (Temporary) - UNCH Laboratory Eastowne UNC HealthScheduling/Customer Service Representative (Temporary) - UNCH Laboratory EastowneChapel Hill, NC$18.84–$26.77 / hourThe purpose of the Customer Service Rep positions in the Outpatient clinics is to support patient testing by collecting specimens for laboratory testing including performing activities associated with obtaining and preparing specimens such as ordering and accessioning specimens and/or registering patients in Epic. The resulting McLendon Clinical Laboratories provide consolidated direction and management of the various laboratories offering clinical laboratory and pathology studies for patient care at the UNC Medical Center, the Hillsborough campus, satellite laboratories, outreach clients, and reference testing for the UNC Health Care System.
Bilingual Japanese Customer Service Representative CVS Health CorpBilingual Japanese Customer Service RepresentativeNC$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. 1 year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
Call Center Customer Service Professional - IV Ampcus IncorporatedCall Center Customer Service Professional - IVCary, NCOutbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.Remote Energy Efficiency Customer Support SpecialistNCRemote17 / hour + $65 / month internet stipend • Compensation Range: Currency: Type: Hourly • Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. You will support multiple programs using multiple platforms, providing a range of services, including: • Customer service • Visit scheduling • Customer enrollment • Program offering education • Tech support • Online support • Status updates.
Supv - Customer Service - Litho RR Donnelley & Sons CoSupv - Customer Service - LithoDurham, NCWith 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Advanced personal computer skills ability is required in working with Microsoft Office software including E-Mail, Outlook, Word, Excel, PowerPoint, Access, and the use of Internet Explorer.
Insurance Customer Service Agent Allstate - Brandon ReeceInsurance Customer Service AgentWake Forest, NC$45,000–$80,000 / yearAllstate - Brandon Reece in Wake Forest, North Carolina, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time EP - Insurance Customer Service Representative. Immediately greet all customers, entering the office, in a friendly and helpful manner.
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Cary, North CarolinaSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
Customer Service Representative - Call Center Wake County North CarolinaCustomer Service Representative - Call CenterRaleigh, NCThe Customer Support Center is an integral part of the Social Services division that assists clients seeking information about the full range of programs and services offered by the agency as well as supporting clients who seek specific case information related to Medicaid, Food Stamps, and Emergency/Energy Assistance. Our Customer Support Center (Call Center) staff help the community everyday by connecting people with the resources they need through strong customer service and a drive to help.
Customer Service Team Member The Michaels Companies IncCustomer Service Team MemberRaleigh, NCPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Customer Service Representative CVS Health CorpCustomer Service RepresentativeNC$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction.
Customer Service Representative PBM Marpai Administrators LLCCustomer Service Representative PBMRaleigh, NCRemoteMarpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. Marpai Administrators (Subsidiary of Marpai Inc. (NASDAQ: MRAI)) is a technology company transforming the Third Party Administration sector serving employers with self-funded health plans.
Customer Service Representative (Loan Consultant I) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant I)Smithfield, NCPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.
International Customer Service Representative Cencora IncInternational Customer Service RepresentativeCary, NCThis encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
ME Room/Customer Service Tech University of North Carolina at Chapel HillME Room/Customer Service TechNorth Carolina, NCThese areas include, but are not limited to: Contract administration of all building Elevators and hoist way PM and repair services; Contract administration for Pest Control services; Customer Service Center operations for inbound phone and web service requests and work order creation; Facility planning including SPOTS support and electronic cataloguing of O&M manuals; Maintaining building equipment inventory records including asset tagging and updating preventative maintenance inspection data and asset life cycle programs; additionally support all facets of Building Services in their efforts to support the campus community. The organizational unit delivers a high level of maintenance and support to safeguard human life, property, research, and other critical areas of significant financial and time investments for the entire University campus community including: all residence halls, classrooms facilities, research lab facilities, athletics facilities, medical school facilities, and offices facilities.
Consumer Care Representative Align TechnologyConsumer Care RepresentativeSan Jose, CaliforniaFlexible Spending Accounts– Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan. This position is ideal for experienced customer service professionals to join the Consumer Care team as a Consumer Care Representative, delivering exceptional support to consumers, patients, and doctors.
Customer Service Representative Circle K StoresCustomer Service RepresentativeRaleigh, North CarolinaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Customer Service Representative, Full or Part Time Circle K StoresCustomer Service Representative, Full or Part TimeChapel Hill, North CarolinaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Lead Customer Service Representative, Full or Part Time Circle K StoresLead Customer Service Representative, Full or Part TimeChapel Hill, North CarolinaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!