Development, monitoring, and continuous improvement of API tools; Support for Airlines in implementation and prospecting, aligned with the plan and strategy to be defined; Stay updated on industry best practices: Stay abreast of the latest trends, tools, and methodologies in the field of continuous improvement. Collaborate with stakeholders: Engage and collaborate with key stakeholders, including department heads, project teams, and senior leadership, to understand business needs, gather input, and gain support for improvement initiatives.