Operate and provide technical assistance on computer equipment, including desktops, laptops, portable computers, high-speed printers, scanners, plotters, printers, mobile devices, and other specialized computer equipment. Requisition #: 1874 Job Title: IT Customer Service Technician Location: On-Site, Redstone Arsenal, AL Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): Must be IAT Level I (A+ce, Net+ce; Security+ce preferred) certified Job Description.