Sr IT Auditor (Hybrid) America First Credit UnionSr IT Auditor (Hybrid)Ogden, UtahBachelor's degree in computer science, information technology, cybersecurity, data science, analytics, statistics, or related field or equivalent years of relevant experience. • Ability to navigate through ambiguity, manage and coordinate multiple project assignments simultaneously, accept ownership and accountability for projects, and deliver on commitments.
Online Reputation Analyst America First Credit UnionOnline Reputation AnalystOgden, UtahKey areas of analysis may include review volume, average ratings, sentiment trends, response performance, location-level trends, issue categories, competitor benchmarks, and the relationship between reputation indicators and business metrics such as membership growth, applications, or product engagement. In the event of a public relations concern or reputation risk, the analyst supports response efforts by monitoring online activity, tracking sentiment changes, identifying affected platforms, and providing timely reporting to public relations and leadership.
Loss Mitigation Specialist America First Credit UnionLoss Mitigation SpecialistRoy, UtahSchedule: Mon – Sat Flex Overview: Under the direction of the manager is responsible for performing collection activities associated with various negative shares and delinquent member accounts, including Visa credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, home equity lines of credit, overdrawn shares and over limit VISA credit. When possible fraud has been discovered a lock down of the account is done immediately including deactivating PIN, blocking cards, removing Overdraft Service and coding account to protect the member and credit union from further loss.
Collections Specialist 1 America First Credit UnionCollections Specialist 1Roy, UtahPerforms collections efforts in accordance with Credit Union policies and procedures, Unfair, Deceptive or Abusive Acts or Practices, Service Member Civil Relief Act, Fair Debt Collection Practices Act, Fair Credit Reporting Act, and Fair Lending Act to ensure all efforts are legally and regulatory compliant. Schedule: Mon – Sat Flex Overview: Under the direction of the manager will be responsible for performing collection activities associated with early stage delinquent member accounts, including Visa credit and debit cards, lines of credit, secured loans, signature loans, and over limit VISA credit and debit cards.
Legal Department Administrator America First Credit UnionLegal Department AdministratorOgden, UtahBachelor's degree; Paralegal certification with a minimum of two years of professional experience; or a minimum of five years of combined professional experience in paralegal/legal support, legal department operations, and senior executive support gained through one or more prior roles within an in-house legal function. The Legal Department Administrator is a generalist, high-trust position that combines paralegal and litigation support, legal department operations and administration, executive-level support to the Chief Legal Officer (CLO), and hands-on ownership of the department’s legal technology stack.
Collections Title Specialist America First Credit UnionCollections Title SpecialistRoy, UtahLiaise with government agencies, financial institutions, legal professionals, and other relevant parties involved for a thorough investigation to secure proper title. Ability to work with private sellers, auto dealers, financial institutions, and state motor vehicle offices to.
Branch - Lead Teller Intern America First Credit UnionBranch - Lead Teller InternWest Valley City, UtahAssists in servicing loans by processing such items as payoff, refinances, problem loan work-out arrangements, address changes, payment extensions, collateral releases, and payment due date changes. Responsible for receiving, reviewing, and processing applications for consumer, home improvement, second mortgage, home equity, credit card, and overdraft account loans.
Mortgage Loan Servicing Specialist America First Credit UnionMortgage Loan Servicing SpecialistRoy, UtahPost payoff payments to mortgage loans accurately to properly close out loans. 4. Processes mortgage loan payoffs, lien releases and other items related to closing out mortgage loans.
Teller - Spanish Speaking America First Credit UnionTeller - Spanish SpeakingWest Valley City, UtahSchedule: Mon – Sat Flex Overview: Responsible for providing a variety of paying and receiving functions for members in person, via phone, and through the mail including processing deposits, withdrawals, loan payments, cashier's checks, traveler's checks, money orders and cash advances. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, assist members with bookkeeping and checking account problems.
Universal Service Representative I Spanish Speaking America First Credit UnionUniversal Service Representative I Spanish SpeakingGlendale, AZResponsible for helping members via all channels such as phone, text, e-mail, and assisting members with video solutions, and self-serve channels to determine additional financial opportunities with the credit union in a prompt and courteous manner. Demonstrate professional sales and negotiation skills to achieve individual and branch goalsResolves members problems and concerns related to consumer loan products and services, and account issues.
Treasury Manager America First Credit UnionTreasury ManagerOversees Asset/Liability Management, Regulatory, Transfer Pricing, Profitability, and Total Return Models and works with Treasury Leadership to ensure accuracy, reliability, clarity and completeness of Treasury analytical and pricing systems. Experience Required: 15 years of related experience including Financial Modeling, Investment Management, Financial Reporting, Database Management, Capital Planning & Regulatory Stress Testing, Electronic Funds Transfer in a financial institution.•
Mortgage Loan Servicing Specialist America First Credit UnionMortgage Loan Servicing SpecialistRoy, UTPost payoff payments to mortgage loans accurately to properly close out loans. Processes mortgage loan payoffs, lien releases and other items related to closing out mortgage loans.
Teller America First Credit UnionTellerNephi, UTMaximizes the penetration of Credit Union products and services by identifying members' needs and additional cross-sell opportunities, such as checking accounts, certificate accounts, core deposit accounts, and other AFCU products and services to meet/exceed established sales and baseline goals. Tellers act as service representatives responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders and cash advances.
Call Center Agent America First Credit UnionCall Center AgentRoy, Utah$16–$18 / hourProvides information to members on accounts, payments, interest rates, blue book estimates, loan options, savings investment programs, mortgage payments, stop payments, and credit bureau ratings, etc. Employees must maintain member satisfaction ratings through our net promoter scores, and display integrity based on criteria established by both department and credit union management.
Dealer Representative - Reno America First Credit UnionDealer Representative - RenoNevadaRemoteMonitors individual dealerships for potential risks and assists in resolving post-loan issues such as fraud, aged titles, powerbooking, or product cancellations in partnership with dealerships. They will also act as a liaison between the Indirect Lending Department, Marketing Department, Titles (Records) Department, Collections Department, Loan Portfolio Management and dealerships, ensuring smooth handling of funding and lending matters.
Universal Lead Teller America First Credit UnionUniversal Lead TellerLehi, UtahAssists in servicing loans by processing such items as payoff, refinances, problem loan workout arrangements, address changes, payment extensions, collateral releases, and payment due date changes. Schedule: Mon – Sat Flex Overview: Responsible for implementing existing policies, procedures, and systems involving cashiering operations and member services functions.
Branch Manager America First Credit UnionBranch ManagerTucson, ArizonaReinforces organizational leadership trainings and implements personalized leadership trainings through effective objective goal setting and communication. Evaluates override and waiver authority within approved limits for all necessary loan and teller transactions for appropriate risk tolerance.
Teller America First Credit UnionTellerEagle MountainMaximizes the penetration of Credit Union products and services by identifying members’ needs and additional cross-sell opportunities, such as checking accounts, certificate accounts, core deposit accounts, and other AFCU products and services to meet/exceed established sales and baseline goals. Tellers act as service representatives responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders and cash advances.
NewTeller America First Credit UnionTellerOgden, UT$15.50–$20.39 / hourMaximizes the penetration of Credit Union products and services by identifying members' needs and additional cross-sell opportunities, such as checking accounts, certificate accounts, core deposit accounts, and other AFCU products and services to meet/exceed established sales and baseline goals. Tellers act as service representatives responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders and cash advances.
Teller (Hire ahead) America First Credit UnionTeller (Hire ahead)Layton, UTMaximizes the penetration of Credit Union products and services by identifying members' needs and additional cross-sell opportunities, such as checking accounts, certificate accounts, core deposit accounts, and other AFCU products and services to meet/exceed established sales and baseline goals.d. Assists with new member onboarding 2x2's calls as directed by branch management.e. Answers questions and assists members with more complex transactions and account problems providing resolutions within defined authority limits.