Duties include maintaining specimen integrity during transport to laboratory sections, storing specimens, provide first level support for maintenance and troubleshooting equipment and automation, provide the best possible customer service to all members of the ARUP workforce. Develops proficiency with laboratory information systems including MasterControl, LEaP, Millennium, Laboratory Test Directory (LTD), Problem Resolution database, ESP Checkout, ESP Storage, ESP RACS and ESP Inquiry as it relates to ASM duties.