Professionally communicate with internal and external customers including HomeStores staff, service technicians, distribution center staff, and delivery drivers throughout the business day using a variety of methods while simultaneously using the computer to take care of any technical concerns as requested by the customer. Manages day-to-day phone calls, emails, and Teams chats from External Customers, LCC, HCC, OCC, and HomeStores requiring Tech knowledge such as Warranty, Repair Options, and Part availability.