This role is responsible for fostering strong teamwork, driving process improvement, developing consistent processes; ensuring loan compliance; managing various tracking of portfolio reporting requirements; overseeing the workflow process for multiple commercial lending functions (Middle Market, Commercial Real Estate and Business Banking) within the region; working on credit underwriting, building strong relationships with departments across the bank; develop, support, and coach the administration staff; and foster a positive, professional and efficient work environment. Purpose/Objective: The Head of Portfolio & Credit Administration will support the relationship between the Relationship Managers, Portfolio Managers, Commercial Administration, and Documentation staff, through advocacy, collaboration, and communication.