Universal Banker Berkshire BankUniversal BankerLudlow, VT$20–$27.13 / hourDeliver an exceptional customer experience, process transactions, open new accounts, and proactively develop, retain, and expand customer relationships. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
Call Center SupervisorTrainer Berkshire BankCall Center SupervisorTrainerPittsfield, MA$20.50–$32.12 / hourEnsures excellent customer service by responding to general account inquiries, deposit and loan rate requests, information about products and services, Online Banking and ATM or Debit Card issues. Purpose/Objective: The Call Center Trainer/Supervisor is responsible for developing and delivering Call Center training programs while providing day-to-day operational support to the Call Center agents.
Maintenance Technician Berkshire BankMaintenance TechnicianAlbany, NY$20–$28.90 / hourPerforms other maintenance duties including replacing light bulbs, snow removal, plowing, shoveling of sidewalks landscaping, fall and spring cleanup, weeding, mulching, lawn mowing, window washing, sidewalk sweeping, cleaning vents, power washing and additional duties as assigned. Key Accountabilities: Performs general maintenance and repairs including, assists with outsourcing engineering, minor plumbing, carpentry, painting and repairs/renovations, adjustments to HVAC systems, data center, generator, and assembling equipment.
Universal Banker Berkshire BankUniversal BankerNorth Adams, MA$20–$27.13 / hourDeliver an exceptional customer experience, process transactions, open new accounts, and proactively develop, retain, and expand customer relationships. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
Post Closer Berkshire BankPost CloserBoston, MA$20.50–$35.99 / hourPerforms backup duties for sale of loans to Investors, retrieving Purchase Advice from Investors for purchased loans and shipping/submission of closed loan packages to Investors. Works with processors/underwriters/loan officers and closing agents to collect and submit stips for investor approval and/or obtain any outstanding documentation to complete the loan file for boarding.
Call Center Representative Berkshire BankCall Center RepresentativePittsfield, MA$20–$28.90 / hourEnsures excellent customer service by responding to general account inquiries, deposit and loan rate requests, information about products and services, Online Banking and ATM/Debit Card issues. Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and various other customer service requests.
Retail Loan Servicing Generalist Berkshire BankRetail Loan Servicing GeneralistBoston, MA$20–$28.90 / hourThis could include: loan boarding, documentation review, application of payments, file maintenance, review and processing of reports, payoff quoting and posting, collateral releases, escrow, customer service, customer correspondence, general ledger account corrections, and account research. Interact positively with loan servicing team members, other business lines, customers, third party providers, and various city and town municipalities through oral and written communication.
Branch Manager I Berkshire BankBranch Manager IRocky Hill, CT$55,588–$102,474 / yearPurpose/Objective: The Branch Manager I is responsible for managing all functions of a retail branch, maximizing revenues, sales, and customer satisfaction while minimizing operating losses. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
PT Teller Berkshire BankPT TellerCT$20–$24.91 / hourPurpose/Objective: The Teller position serves as the main point of contact for customers, processing financial transactions efficiently and accurately while delivering an exceptional customer experience. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
Collections Specialist Berkshire BankCollections SpecialistNew York, NY$20–$28.90 / hourIf you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Personal Banking Rep Berkshire BankPersonal Banking RepWarwick, RI$20–$28.90 / hourPurpose/Objective: The Personal Banker Representative serves as a primary point of contact for clients, providing exceptional service while educating customers on a wide variety of personal and business banking products. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
Branch Manager II Berkshire BankBranch Manager IIPittsfield, MA$66,699–$122,975 / yearPurpose/Objective: The Branch Manager II is responsible for managing all functions of a complex, high-volume, or flagship retail branch, maximizing revenues, sales, and customer satisfaction while minimizing operating losses. Mentor and onboard less experienced managers; ensure staff is highly skilled, cross-trained, and motivated to meet goals.
Assistant Branch Manager Berkshire BankAssistant Branch ManagerBoston, MA$21.55–$36.63 / hourPurpose/Objective: The Assistant Branch Manager partners with the Branch Manager to drive branch growth by managing customer relationships, directing daily operations, supervising and developing team members, and ensuring exceptional customer experience. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
Assistant Branch Manager Berkshire BankAssistant Branch ManagerCT$21.55–$36.63 / hourPurpose/Objective: The Assistant Branch Manager partners with the Branch Manager to drive branch growth by managing customer relationships, directing daily operations, supervising and developing team members, and ensuring exceptional customer experience. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
Universal Banker Berkshire BankUniversal BankerMA$20–$27.13 / hourDeliver an exceptional customer experience, process transactions, open new accounts, and proactively develop, retain, and expand customer relationships. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
PT Teller Berkshire BankPT TellerNewport, RI$20–$24.91 / hourPurpose/Objective: The Teller position serves as the main point of contact for customers, processing financial transactions efficiently and accurately while delivering an exceptional customer experience. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
PT Teller Berkshire BankPT TellerWakefield, MA$20–$24.91 / hourPurpose/Objective: The Teller position serves as the main point of contact for customers, processing financial transactions efficiently and accurately while delivering an exceptional customer experience. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
Teller Berkshire BankTellerCranston, RI$20–$24.91 / hourPurpose/Objective: The Teller position serves as the main point of contact for customers, processing financial transactions efficiently and accurately while delivering an exceptional customer experience. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
Teller Berkshire BankTellerWest Roxbury, MA$20–$24.91 / hourPurpose/Objective: The Teller position serves as the main point of contact for customers, processing financial transactions efficiently and accurately while delivering an exceptional customer experience. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
Client Communications Manager Berkshire BankClient Communications ManagerPittsfield, MA$55,588–$102,474 / yearPurpose/Objective: The Client Communications Manager is responsible for managing client-facing marketing and operational communications that strengthen client engagement, promote the bank's products and services, deliver important operational information and support a best-in-class client experience. This role partners with Communications, Product Management, Operations, Digital, Compliance and business teams to create timely, relevant, and compliant marketing communications across multiple channels throughout the client lifecycle.