Field Tech II CompucomField Tech IIMenifee, CA$18.75–$25 / hourAs a Field Service Technician, your role will include unparalleled technical support for our national home improvement retail clients, allowing them to experience the best support available within the industry. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
Field Tech II CompucomField Tech IIOlympia, WA$19.50–$25 / hourAs a Field Service Technician, your role will include unparalleled technical support for our national home improvement retail clients, allowing them to experience the best support available within the industry. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
Configuration Tech I CompucomConfiguration Tech IO'Fallon, MO$15–$21 / hourThis position requires a strong technical aptitude, excellent troubleshooting skills, and the ability to manage multiple priorities in a fast-paced environment while maintaining a commitment to quality and customer satisfaction. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
Program Director CompucomProgram DirectorAtlanta, GARemote$112,000–$150,000 / yearResponsible for client revenue forecasting in collaboration with delivery and program management based on actual sales volume, client information (such as new app releases and end-user additions), and forecasting trends (prior volume, seasonality, etc.). Provide delivery oversite related to the day-to day operations of customer relationship teams that are focused on providing customers with support, guidance, and knowledge resources to boost renewals and strive for zero churn.
Field Service Technician II CompucomField Service Technician IILansing, MI$22 / hourTo enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! Travel daily to provide onsite support at the following locations (route-based travel): W.Lansing, MI | S.Lansing, MI | Midland, MI | Saginaw, MI | Ann Arbor, MI | Scio Township, MI | Jackson, MI.
Bilingual (English/Spanish) Desktop Tech CompucomBilingual (English/Spanish) Desktop TechReading, PA$25.50–$34 / hourTo enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! They ensure the proper day-to-day operation of applications and equipment and troubleshoot on-site software and hardware issues on laptops, iPads, Tablets, Smart phones, and peripherals.
Service Delivery Manager CompucomService Delivery ManagerRichmond, VA$71,250–$95,000 / yearThey will act as the liaison between Customer stakeholders and Compucom delivery teams to ensure Services are delivered in accordance with contractual obligations, Service Levels, operational procedures, and approved governance processes. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
Service Delivery Manager CompucomService Delivery ManagerRemote, AZRemote$56,250–$75,000 / yearThis individual will also represent and be accountable for all Delivery services such as New Solutions, Account Expansion, Projects, Transitions/Transformations, implementation of new services and operations, as well as all associated account management services (e.g., SLAs, CSATs, Cost, Forecast, reporting, trends) to the assigned Customer Executives. Acts as the functional manager for all service management processes, being the escalation point for process owners and giving direction to continuous improvement of all service support and service delivery processes.
Field Service Technician CompucomField Service TechnicianTexarkana, TX$24 / hourCandidate will support clients IT/Data problem tasks, provide prompt action, and deliver support and resolution for daily technical requirements. The candidate shall be a self-starter, have exceptional customer service proficiencies and ability to use communication as an expansive tool to achieve an excellent customer experience.
Service Delivery Manager CompucomService Delivery ManagerRemote, NCRemote$54,000–$72,000 / yearThis individual will also represent and be accountable for all Delivery services such as New Solutions, Account Expansion, Projects, Transitions/Transformations, implementation of new services and operations, as well as all associated account management services (e.g., SLAs, CSATs, Cost, Forecast, reporting, trends) to the assigned Customer Executives. Acts as the functional manager for all service management processes, being the escalation point for process owners and giving direction to continuous improvement of all service support and service delivery processes.
Service Delivery Manager CompucomService Delivery ManagerRemote, NJRemote$60,000–$80,000 / yearThis individual will also represent and be accountable for all Delivery services such as New Solutions, Account Expansion, Projects, Transitions/Transformations, implementation of new services and operations, as well as all associated account management services (e.g., SLAs, CSATs, Cost, Forecast, reporting, trends) to the assigned Customer Executives. Acts as the functional manager for all service management processes, being the escalation point for process owners and giving direction to continuous improvement of all service support and service delivery processes.
Desktop Tech I CompucomDesktop Tech ISan Antonio, TX$18–$24 / hourPerforms service, repair and/or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired/wireless networking. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
Desktop Tech I CompuCom Systems IncDesktop Tech ISan Antonio, TX$18–$24 / hourPerforms service, repair and/or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired/wireless networking. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
Service Delivery Manager CompucomService Delivery ManagerRemote, NYRemote$54,000–$72,000 / yearThis individual will also represent and be accountable for all Delivery services such as New Solutions, Account Expansion, Projects, Transitions/Transformations, implementation of new services and operations, as well as all associated account management services (e.g., SLAs, CSATs, Cost, Forecast, reporting, trends) to the assigned Customer Executives. Acts as the functional manager for all service management processes, being the escalation point for process owners and giving direction to continuous improvement of all service support and service delivery processes.
Service Delivery Manager CompuCom Systems IncService Delivery ManagerRichmond, VA$71,250–$95,000 / yearThey will act as the liaison between Customer stakeholders and Compucom delivery teams to ensure Services are delivered in accordance with contractual obligations, Service Levels, operational procedures, and approved governance processes. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
Field Tech II CompucomField Tech IIFayetteville, AR$15–$22 / hourAs a Field Service Technician, your role will include unparalleled technical support for our national home improvement retail clients, allowing them to experience the best support available within the industry. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
Courier & Parts Coordination Specialist CompucomCourier & Parts Coordination SpecialistNew York, NY$15.75–$21 / hourTo enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! Work closely with field technicians to understand parts needs and ensure they have the necessary equipment delivered in order to meet SLAs.
Service Delivery Manager CompuCom Systems IncService Delivery Manager$54,000–$72,000 / yearThis individual will also represent and be accountable for all Delivery services such as New Solutions, Account Expansion, Projects, Transitions/Transformations, implementation of new services and operations, as well as all associated account management services (e.g., SLAs, CSATs, Cost, Forecast, reporting, trends) to the assigned Customer Executives. Acts as the functional manager for all service management processes, being the escalation point for process owners and giving direction to continuous improvement of all service support and service delivery processes.
Program Director CompuCom Systems IncProgram DirectorAtlanta, GARemote$112,000–$150,000 / yearResponsible for client revenue forecasting in collaboration with delivery and program management based on actual sales volume, client information (such as new app releases and end-user additions), and forecasting trends (prior volume, seasonality, etc.). Provide delivery oversite related to the day-to day operations of customer relationship teams that are focused on providing customers with support, guidance, and knowledge resources to boost renewals and strive for zero churn.
Configuration Tech I CompuCom Systems IncConfiguration Tech IO'Fallon, MO$15–$20 / hourThis position requires a strong technical aptitude, excellent troubleshooting skills, and the ability to manage multiple priorities in a fast-paced environment while maintaining a commitment to quality and customer satisfaction. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!