Responsibilities* Manages and maintains multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up with consistent and concise communication to customers and others* Collaborates and communicates with the customer to design and present projects and customized plans in a clear and professional manner* Closes sales efficiently, builds repeat and referral business* Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals* As a brand ambassador, enthusiastically drives, motivates and supports all company initiatives by modeling professional and productive behaviors with store employees to achieve store and other goals* Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers, CSD, store employees and Installation* Proficiently and consistently uses company tools and email* Actively participates in the daily maintenance of custom spaces showroom and visual presentation of the store* Handles cash and other valuables appropriately and securely* Maintains a safe working and shopping environment, utilizing all available resources, ensuring safety and security of the employees, customers and property* Assists customers with personal confidential information related to the Company credit card and application process* Consistently arrives promptly to work the assigned schedule* Responsible for maintaining discretion related to all confidential/sensitive company and customer information* Performs other requested tasks and dutiesWe believe in taking care of our team. Qualifications* College degree preferred* 2-5 years sales and clientele experience preferred* Maintains professional appearance and wears required dress code when representing The Container Store* Knowledge and passion for following trends in the custom spaces and retail industry* Strong computer skills: proficiency in Outlook, Word and knowledge of Excel and Salesforce or Customer Relations Management tools* Ability to work in a constant state of alertness and a safe manner* Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs* Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization* Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week* Flexible, with a positive attitude and passion for knowledge* Strong time management and organizational skills with the ability to successfully manage multiple projects at once* Possesses focused attention to detail while working quickly and accurately under pressure* Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information* Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing* Must be at least 18 years of ageThe Container Store promotes a smoke-free, drug-free environment.