Familiarity with a variety of Audio Visual system, including Room Kits, Cisco, Understanding of audio, internet, power, and lighting cables such as XLR's, DMX's, ¼in connector's, Speakon connectors, 3.5 connector, IEC, cat-5, cat-6, true 1 etc…. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.