In the assigned Job Role of Infrastructure Consultant 1, your Area Of Responsibility will be as below: Resolve Tier 1 incidents and assist in performing root cause analysis and documenting incidents, unresolved issues or security concerns, ensuring resolution using established tools and techniques Participate in discussions with internal teams at onsite and offshore and execute onsite-specific activities as per agreed plan Document methodologies, activities, and techniques to ensure knowledge sharing across teams and projects Assist in preparing environments for deployment, execute deployment plans according to detailed instructions, and support post-deployment testing to validate release success Support scheduled maintenance, emergency fixes, and system enhancements, adhering to defined procedures and best practices Monitor system performance metrics, report deviations, and follow procedures for initial analysis and troubleshooting to ensure optimal system performance. A proactive approach to monitoring and resolving production issues• Ability to develop and enhance sector specific expertise• Commitment to continuous learning, knowledge sharing, and fostering teamdevelopment.