Employer Advocate Knowledge ServicesEmployer AdvocateIndianapolis, IndianaFull timeOverview: Knowledge Services is currently seeking an Employer Advocate for a 6-month contract (potential for extension or contract to hire) with the State of Indiana Public Retirement System INPRS. Work Location: 100% onsite in Downtown Indianapolis for the first 6-8 weeks of training, then will move to a hybrid work model.
Steam Plant Operator 1 Knowledge ServicesSteam Plant Operator 1Knightstown, IndianaFull timeExtensive knowledge of and ability to perform all phases of steam plant operation, maintenance and repair; • Extensive understanding of fossil combustion principles and combustion safety principles; • Ability to work without close supervision and to supervise, train, and direct the work of subordinate personnel; • Extensive knowledge of all health, safety and sanitary procedures for the safety of personnel and equipment; • Ability to respond effectively and quickly to emergency situations; • Must have and maintain a valid Indiana Driver’s License. • High school diploma or equivalent with two-years experience in general industry or industrial process, a portion must include boiler operations; • Three (3) years of full-time paid experience in a large institutional or industrial steam plant.
Permit Processing Customer Service Representative Knowledge ServicesPermit Processing Customer Service RepresentativeIndianapolis, IndianaFull timeThe Vehicle Permit Customer Service Representative supports oversized and/or overweight vehicle transporting customers with permitting services that promote compliance with federal and state safety guidelines, ensuring the highest degree of safety for everyone traveling Indiana highways. Overview: Knowledge Services is currently seeking a Permit Processing Customer Service Representative for a 12-month contract (potential for extension) with the State of Indiana Department of Revenue - Motor Carrier Services on the West side of Indianapolis.
Applications Support Specialist Knowledge ServicesApplications Support SpecialistIndianapolis, IndianaFull timeKnowledge Services is currently seeking an Entry Level Applications Support Specialist for a contact role supporting the State of Indiana through the end of 2026 (potential for extension). Responsibilities: The Applications Support Specialist will work exclusively under the direct guidance, mentorship, and supervision of a Senior Developer to contribute on a combination of the projects below.
Steam Plant Operator 1 Knowledge ServicesSteam Plant Operator 1Knightstown, INExtensive knowledge of and ability to perform all phases of steam plant operation, maintenance and repair;• Extensive understanding of fossil combustion principles and combustion safety principles;• Ability to work without close supervision and to supervise, train, and direct the work of subordinate personnel;• Extensive knowledge of all health, safety and sanitary procedures for the safety of personnel and equipment; • Ability to respond effectively and quickly to emergency situations;• Must have and maintain a valid Indiana Driver’s License.• Incumbent may be required on occasion to work irregular shifts, days, nights, weekends and/or holidays, or a rotating schedule and may be put on-call. • High school diploma or equivalent with two-years experience in general industry or industrial process, a portion must include boiler operations; • Three (3) years of full-time paid experience in a large institutional or industrial steam plant.
Permit Processing Customer Service Representative Knowledge ServicesPermit Processing Customer Service RepresentativeIndianapolis, INThe Vehicle Permit Customer Service Representative supports oversized and/or overweight vehicle transporting customers with permitting services that promote compliance with federal and state safety guidelines, ensuring the highest degree of safety for everyone traveling Indiana highways. Correspond with carriers electronically, by telephone, in writing or in person in order to authorize permits, provide statutory guidance, ensure compliance with federal safety regulations and provisions as well as state procedural guidelines or code reference, and/or to provide general problem resolution.
Program Delivery Specialist Knowledge ServicesProgram Delivery SpecialistIndianapolis, IndianaFounded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. Managed Service Provider (MSP), Staffing and Recruiting Program, Employer of Record Program, Recruitment Process Outsourcing (RPO) Program, and/or Consulting Solutions experience is highly desired.
Employer Advocate Knowledge ServicesEmployer AdvocateIndianapolis, INKnowledge Services is currently seeking an Employer Advocate for a 6-month contract (potential for extension or contract to hire) with the State of Indiana Public Retirement System INPRS. Work Location: 100% onsite in Downtown Indianapolis for the first 6-8 weeks of training, then will move to a hybrid work model.
Employee Relations Coordinator Knowledge ServicesEmployee Relations CoordinatorIndianapolis, IndianaFounded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.
Third Party Review (TPR) Analyst - Quality Assurance Knowledge ServicesThird Party Review (TPR) Analyst - Quality AssuranceIndianapolis, IndianaRemoteFull timeOverview: Knowledge Services is currently seeking a Third-Party Review (TPR) Analyst to serve as a key quality assurance partner within Knowledge Services, responsible for conducting independent case reviews and supporting continuous quality improvement for Eligibility staff. The TPR Analyst operates with a high degree of independence and confidentiality and is accountable to the Program Management team for delivering accurate, timely, and actionable quality reviews.
Data Governance Program Manager/Operations Support (remote) Knowledge ServicesData Governance Program Manager/Operations Support (remote)Bismarck, North DakotaRemoteOverview: Knowledge Services is seeking a remote Data Governance Program Manager/Operations Support for a 12-month project (potential for extension) in support of the State of North Dakota. • Seeking a resource with senior-level experience, given the need to support governance operations, intake and prioritization, and the repeatable processes.
Applications Support Specialist Knowledge ServicesApplications Support SpecialistIndianapolis, INKnowledge Services is currently seeking an Entry Level Applications Support Specialist for a contact role supporting the State of Indiana through the end of 2026 (potential for extension). The Applications Support Specialist will work exclusively under the direct guidance, mentorship, and supervision of a Senior Developer to contribute on a combination of the projects below.
Senior System Administrator (contract to hire) Knowledge ServicesSenior System Administrator (contract to hire)Indianapolis, IndianaFull timeThe Senior Systems Administrator is responsible for the ongoing operations and maintenance of an IaaS hosted environment leveraging both enterprise-level Linux and Microsoft Windows Server operating systems ensuring server and application availability. • This role requires critical thinking and complex problem-solving skills with the ability to develop and document processes based on best practices for operating system security, configuration management, and disaster recovery.
Senior System Administrator (contract to hire) Knowledge ServicesSenior System Administrator (contract to hire)Indianapolis, INPossess excellent verbal and written communication, analytical and problem-solving, and customer service skills.• Strong teamwork and interpersonal skills; ability to communicate and persuade at all management levels, and thrive in a cross-functional, evolving business and technical environment.• Experience with networking and security principles• Experience working and managing relationships with cloud/service providers• Experience working within an ITIL framework • Experience within Microsoft Active Directory Services• Relevant Linux certifications are a plus.
Third Party Review (TPR) Analyst - Quality Assurance Knowledge ServicesThird Party Review (TPR) Analyst - Quality AssuranceIndianapolis, INRemoteKnowledge Services is currently seeking a Third-Party Review (TPR) Analyst to serve as a key quality assurance partner within Knowledge Services, responsible for conducting independent case reviews and supporting continuous quality improvement for Eligibility staff. The TPR Analyst operates with a high degree of independence and confidentiality and is accountable to the Program Management team for delivering accurate, timely, and actionable quality reviews.
NewTechnical Writer Knowledge ServicesTechnical WriterIndianapolis, IN$22–$25 / hourAt a minimum, intermediate knowledge of the following: o Microsoft Office Suite: Word, Excel, PowerPoint, MS Teams o Adobe Acrobat Pro/DC for both conversion and editing• Ability to learn with only minimal instruction the following: o Document management system (DMS) o Learning Management System (LMS). Maintain, update, and archive when applicable in the following: o Documentation management system (DMS) o Learning management system (LMS) o Shared network• Meet with staff to obtain relevant information to update Conduct walk-thru meetings for revisions.•
NewAgency Information Security Officer Knowledge ServicesAgency Information Security OfficerAugusta, MEReporting Agency Information Security Officer Manager, this role provides consultative, strategic, and operational support across agency and MaineIT environments to help strengthen security programs, guide cross-functional efforts, and support statewide security priorities.• • You’ll collaborate with agency leadership, technical teams, operational stakeholders, vendors, and security personnel to identify risks, support security planning initiatives, and help strengthen cybersecurity practices across the State of Maine.
Data Governance Program Manager/Operations Support (remote) Knowledge ServicesData Governance Program Manager/Operations Support (remote)Bismarck, NDRemoteKnowledge Services is seeking a remote Data Governance Program Manager/Operations Support for a 12-month project (potential for extension) in support of the State of North Dakota. Support modernization projects with embedded Data Governance guidance• Maintain documentation, reporting, meeting notes, and action items tracking.•
NewTechnical Writer Knowledge ServicesTechnical WriterIndianapolis, Indiana$22–$25 / hourFull timeOverview: Knowledge Services is currently seeking a Technical Writer for a contract through the end of June 2027 (potential for extension) with the State of Indiana Public Retirement System INPRS. Success in this role requires strong organizational skills, technical proficiency, attention to detail, and the ability to work collaboratively across teams.