Product Interlock and Innovation** + Establish and lead a well-defined product interlock process bringing together GTM, product teams, and Sprinklr platform specialists + Facilitate regular meetings between sales, marketing, product teams, and Sprinklr integration experts to align on product improvements and roadmap + Gather and synthesize market feedback to inform product development priorities, ensuring seamless integration with Sprinklr's evolving capabilities + Identify opportunities to leverage new tools and capabilities in Social, marketing and CCaaS technologies that complement and enhance Sprinklr's Unified-CXM platform + Develop and implement architectural strategies for software solutions. + Own and drive top deals in and out of quarter for the Americas business, emphasizing the transformative power of unified customer experience management + Recruit and retain top talent in Data/AI, Marketing, Advertising, and Social backgrounds + Train and support the SC team in delivering consultative value propositions, designing and building end-end solutions for customers + Initiate and lead projects to develop team capabilities and improve organizational structure and offerings.