Functional responsibilities include supporting product strategy and direction, implementation activities, training, user support and liaison functions, application design review, testing of enhancements and interfaces, and collaboration with Information Technology and vendor partners to improve system functionality and user experience. This position partners with hospital CNOs and operational leaders in leveraging workforce management technologies, including applications such as UKG Pro Workforce Management (WFM), and best practices to optimize scheduling practices, staffing effectiveness, labor productivity, and workforce analytics and enhance staffing office operations.