Grand Rapids, MI30+ days ago
What youll do: • Daily scheduling of UR Drivers and outside haulers with proactive forward planning • Manage constant change to the daily schedule to meet customer demands • Manage inter-company transfer hauling • Communicate Driver schedules and expectations • Become expert on dispatch system, supporting applications, and dispatch processes • Be a key player in the daily branch planning meeting • Monitor and perform to dispatch metrics • Provide excellent service to both external and internal customers • Communicate with the team clearly, concisely, and honestly • Assist in taking customer telephone orders for deliveries, pickups and service • Assist Inside sales team as needed • Other duties as assigned. Requirements: • College degree preferred or equivalent experience • Diligent attention to safety • Strong ability to multitask in a fast-paced environment • Superior customer service, teamwork and verbal/written communication skills • Keen attention to detail • Analytical and processes oriented • Planner, preparer, problem solver, decision maker • Valid drivers license with acceptable driving record • Technical knowledge of DOT/Federal Motor Carrier rules and regulations.