Director, Services Practice Excellence Verint Systems, Inc.Director, Services Practice ExcellenceConcord, NHThis role owns the Services Customer Experience (CX) strategy and execution, while also leading Practice Excellence for the Global Innovation Center (GIC), managing strategic collaboration with Services Partners, and serving as the operational liaison to the majority-owned consulting firm Andrew Reise. Reporting to the VP of Professional Services, this leader ensures that service delivery frameworks, methodologies, and customer experience programs are aligned, scalable, and result in measurable value and satisfaction across all customer engagements.
CS Journey & Programs Specialist Verint Systems, Inc.CS Journey & Programs SpecialistPierre, SDThe CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. + Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage.
Sr. Manager, Value and CS Programs Verint Systems, Inc.Sr. Manager, Value and CS ProgramsColumbus, OHThis role owns the design and execution of Customer Success programs spanning playbook creation and delivery, customer journey mapping, value realization, executive-level value storytelling, customer adoption programs, save plays, and cross-functional initiative management. Manager, Value & Customer Success Programs is responsible for building and leading a centralized function that equips Customer Success Managers with the frameworks, playbooks, and value assets they need to deliver consistent, outcome-focused customer engagements.
Sr. Manager, Value and CS Programs Verint Systems, Inc.Sr. Manager, Value and CS ProgramsSacramento, CAThis role owns the design and execution of Customer Success programs spanning playbook creation and delivery, customer journey mapping, value realization, executive-level value storytelling, customer adoption programs, save plays, and cross-functional initiative management. Manager, Value & Customer Success Programs is responsible for building and leading a centralized function that equips Customer Success Managers with the frameworks, playbooks, and value assets they need to deliver consistent, outcome-focused customer engagements.
Sr. Manager, Value and CS Programs Verint Systems, Inc.Sr. Manager, Value and CS ProgramsAnnapolis, MDThis role owns the design and execution of Customer Success programs spanning playbook creation and delivery, customer journey mapping, value realization, executive-level value storytelling, customer adoption programs, save plays, and cross-functional initiative management. Manager, Value & Customer Success Programs is responsible for building and leading a centralized function that equips Customer Success Managers with the frameworks, playbooks, and value assets they need to deliver consistent, outcome-focused customer engagements.
CS Journey & Programs Specialist Verint Systems, Inc.CS Journey & Programs SpecialistTopeka, KSThe CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. + Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage.
CS Journey & Programs Specialist Verint Systems, Inc.CS Journey & Programs SpecialistBismarck, NDThe CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. + Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage.
Director, Enterprise Applications (Oracle) Verint Systems, Inc.Director, Enterprise Applications (Oracle)Annapolis, MDThe Director of Enterprise Applications will lead the execution of our enterprise systems transformation, with a focus on transitioning from Oracle EBS to a modern SaaS ecosystem including NetSuite, Workday, MuleSoft, and Salesforce. + Exhibit strong problem-solving skills and collaborate effectively with other departments to resolve issues and influence cross-functional stakeholders within defined domains.
CS Journey & Programs Specialist Verint Systems, Inc.CS Journey & Programs SpecialistHelena, MTThe CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. + Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage.
Sr. Manager, Value and CS Programs Verint Systems, Inc.Sr. Manager, Value and CS ProgramsDenver, COThis role owns the design and execution of Customer Success programs spanning playbook creation and delivery, customer journey mapping, value realization, executive-level value storytelling, customer adoption programs, save plays, and cross-functional initiative management. Manager, Value & Customer Success Programs is responsible for building and leading a centralized function that equips Customer Success Managers with the frameworks, playbooks, and value assets they need to deliver consistent, outcome-focused customer engagements.
Sr. Manager, Value and CS Programs Verint Systems, Inc.Sr. Manager, Value and CS ProgramsOlympia, WAThis role owns the design and execution of Customer Success programs spanning playbook creation and delivery, customer journey mapping, value realization, executive-level value storytelling, customer adoption programs, save plays, and cross-functional initiative management. Manager, Value & Customer Success Programs is responsible for building and leading a centralized function that equips Customer Success Managers with the frameworks, playbooks, and value assets they need to deliver consistent, outcome-focused customer engagements.
CS Journey & Programs Specialist Verint Systems, Inc.CS Journey & Programs SpecialistSpringfield, ILThe CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. + Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage.
Sr. Manager, Value and CS Programs Verint Systems, Inc.Sr. Manager, Value and CS ProgramsBoston, MAThis role owns the design and execution of Customer Success programs spanning playbook creation and delivery, customer journey mapping, value realization, executive-level value storytelling, customer adoption programs, save plays, and cross-functional initiative management. Manager, Value & Customer Success Programs is responsible for building and leading a centralized function that equips Customer Success Managers with the frameworks, playbooks, and value assets they need to deliver consistent, outcome-focused customer engagements.
CS Journey & Programs Specialist Verint Systems, Inc.CS Journey & Programs SpecialistOlympia, WAThe CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. + Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage.
Sr. Engineer, Software Verint Systems, Inc.Sr. Engineer, SoftwareRaleigh, NCThe Senior Software Engineer works closely with a global team of engineers to build robust solutions that meet our business objectives following continuous integration and continuous deployment processes, while supporting software and associate software engineers. Subject to their specialization, this Senior Software Engineer leads the design, development, testing, publishing, and/or support of different cloud-based products and solutions and serves as subject matter expertise for customer implementation and cloud platform support.
Sr. Engineer, Software Verint Systems, Inc.Sr. Engineer, SoftwareOlympia, WAThe Senior Software Engineer works closely with a global team of engineers to build robust solutions that meet our business objectives following continuous integration and continuous deployment processes, while supporting software and associate software engineers. Subject to their specialization, this Senior Software Engineer leads the design, development, testing, publishing, and/or support of different cloud-based products and solutions and serves as subject matter expertise for customer implementation and cloud platform support.
Director, Services Practice Excellence Verint Systems, Inc.Director, Services Practice ExcellenceHartford, CTThis role owns the Services Customer Experience (CX) strategy and execution, while also leading Practice Excellence for the Global Innovation Center (GIC), managing strategic collaboration with Services Partners, and serving as the operational liaison to the majority-owned consulting firm Andrew Reise. Reporting to the VP of Professional Services, this leader ensures that service delivery frameworks, methodologies, and customer experience programs are aligned, scalable, and result in measurable value and satisfaction across all customer engagements.
Sr. Director, Global Services Sales Verint Systems, Inc.Sr. Director, Global Services SalesOlympia, WADirector will operate as a key cross-functional leader, working in close alignment with Product Sales, Professional Services, Partner Leadership, Product Management, and Executive Leadership to ensure alignment, forecast accuracy, and consistent execution against the company’s strategic and financial objectives. This role owns the enterprise‑wide global Services revenue number and is accountable for building, executing, and scaling a comprehensive Services Sales strategy that accelerates growth, expands services penetration, and strengthens Verint’s position across AMER, EMEA, and APAC.
Account Executive (Southeast) Verint Systems, Inc.Account Executive (Southeast)Olympia, WASuccessful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations + The ability to obtain the necessary credit line required to travel **Preferred Requirements:** + Working knowledge of value-added ROI business process sales engagements/tools + Knowledge of Workforce Management, and /or CRM/ERP software background desired + Bachelor's Degree or equivalent sales experience \#LI-BM1 MIN: $90K MAX: $110K At Verint, we believe customer engagement is the core of every global brand. **Principal Duties and Essential Responsibilities:** + Execute the Company's sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling.
Engineer, Software Verint Systems, Inc.Engineer, SoftwareDenver, COYou will design and build full-stack features end-to-end, write high-quality automated tests, support production systems, and collaborate daily with Product Managers, Designers, QA Engineers, and globally distributed engineering peers. + Participate in the team on‑call rotation, collaborate in war‑rooms to resolve customer‑facing incidents, and contribute data and analysis to post‑incident reviews together with senior engineers and architects.