Palm River-Clair Mel, FLToday
Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program.