We're looking for a service delivery manager who can run an operational service: someone who has owned onboarding, SLAs, and customer outcomes for a managed service or platform product, and who is technically fluent enough to engage engineers on network, cloud, and compliance trade-offs without needing to be hands-on. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $117,000.00- $176,000.00/ annually: At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience.