Clear and concise communication, incident management and record managementConsistent monitoring of the radio channel system and dispatch phone linesReceive and record information accurately, and disseminate information to the appropriate parties via radio, phone or other platformsEvaluate and prioritize incoming calls, including first aid and emergency callsUnderstand what resources are necessary and available to mitigate various situationsMaintain awareness of resort conditions, lift status, weather, road conditions, and operational impactsPrepare and maintain accurate records and logs of radio transmissions, telephone calls and other pertinent interactions and informationShare information with appropriate parties to facilitate accurate messaging to guests/employees of terrain statusMaintain a calm demeanor, attention to detail and professional service while under pressure or in high-stress situationsCommitment to professionalism and confidentialityQualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Dispatchers monitor radio transmissions, demonstrate an understanding of terrain and operations, remain aware of current conditions and placement of resources across the mountain, assist in facilitating timely incident response, and prepare and maintain accurate records of operations and communications.