Monitor processes and workflows, including but not limited to creating records of new reported losses in ClaimCenter and ImageRight; Respond to telephone status inquiries from Agents, Claimants, Insureds, and others; verify and maintain reporting for Catastrophe codes; obtain and verify required information for Medicare reporting; and verify information in Total Loss Audit reporting. We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more!